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Jake Timm
Jake Timm at Gordie Boucher Ford Lincoln of Janesville

Jake Timm

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Jake Timm

May 18, 2025

Dealership Rating
Employee Rating

Kept me informed as work on my car progressed. They have a Nice waiting area with snacks & drinks! More

by BMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Schmaling

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May 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 16, 2025

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Employee Rating

There was a mix up with the online service appt but they made it an enjoyable experience instead of a problem. More

by jjhemming
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 16, 2025

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Employee Rating

Timely and efficient. Thank you was informed and completed in a timely fashion. Will be back again. More

by jjfitz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

May 13, 2025

Dealership Rating
Employee Rating

Very Professional Polite Listen to any complaints and try to resolve them as quickly as possible More

by DCJANESVILLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Dealership Rating
Employee Rating

Jake was great, very friendly, truthful about what I did and did not need for my Mustang. 👍😃 More

by AUDRA_RIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Dealership Rating
Employee Rating

This 15 word minimum makes me not want to complete this survey. Next question please. More

by TYLER.CHESMORE608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

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Apr 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 19, 2025

Dealership Rating
Employee Rating

Jake was amazing! I was very impressed with his customer service and dedication to professionalism. More

by Coleen25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 18, 2025

Dealership Rating
Employee Rating

I really like them, they helped me buy 5 of my last 6 vehicles, and their service department is awesome. More

by Gene Pufahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone, Dakota Schmaling, Jeffrey Beran

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Apr 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

April 10, 2025

Dealership Rating
Employee Rating

Very nice, took the time to talk over any possible issues due to the age of the car. Handled car with care. Was time efficient. More

by jam41280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Edgar Delgado

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Apr 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 09, 2025

Dealership Rating
Employee Rating

Very easy and efficient process I’m getting my Ford bronco fixed in Janesville. Also very quick process. Dakota was very helpful during the process More

by Sebastiano3606
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Edgar Delgado

Report | Print
Apr 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

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