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Jake Timm
Jake Timm at Gordie Boucher Ford Lincoln of Janesville

Jake Timm

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Jake Timm

June 08, 2025

Dealership Rating
Employee Rating

Great dealership I enjoy being employed here I love the service staff I don’t know what else to write but I have to complete 15 word minimum. More

by KARCHEEZY1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Alex Hafferkamp

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Jun 08, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

June 05, 2025

Dealership Rating
Employee Rating

I took my new car in for the first service. I did not have a coupon for free first oil change, so Jacob got it for me. This facility is super clean, and has wonderful service and sales personne More

by MRRWALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Karolczak

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Jun 05, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

June 03, 2025

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Employee Rating

Jake was awesome they fixed everything that I asked for,even though I didn't buy the car there,will always be back there, thanks again for a great job More

by gquade1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 30, 2025

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Employee Rating

Performed repair quickly and very empathetic to my concerns. Provided a loaner car to us while our current vehicle was being repaired. More

by samcwoodford
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

May 26, 2025

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Employee Rating

Very efficient and super friendly. Listened to my concerns and help out with what was needed. More

by SMVILLA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Schmaling, Phil Zoul, Kenneth/Ken Hernandez

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May 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

May 24, 2025

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Employee Rating

I have had an ongoing issue 3 weeks in a row with my vehicle's check engine light coming on. The vehicle has been in and serviced only for the service light to come back on and the same issue to start a More

by SAMANTHASNOOK
Workmanship
Recommend Dealer
No
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May 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Samantha, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sean Tompkins Service Manager 608-754-5511

May 24, 2025

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Employee Rating

Did a good job but didn’t top off my washer fluids again like last time time More

by LUNDJILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

May 23, 2025

Dealership Rating
Employee Rating

We always get great service at Gordie Boucher Ford Lincoln of Janesville. We don’t go anywhere else. More

by SJHEALY94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 18, 2025

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Employee Rating

Kept me informed as work on my car progressed. They have a Nice waiting area with snacks & drinks! More

by BMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Schmaling

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May 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 16, 2025

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Employee Rating

There was a mix up with the online service appt but they made it an enjoyable experience instead of a problem. More

by jjhemming
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

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