James Ayala | Page 2

Florida Fine Cars Miami responded

Thank you for sharing your great experience! We’re glad James had everything ready for you and that Julia made the finance process smooth and helpful. We appreciate you choosing Florida Fine Cars and hope you enjoy your new car!

Florida Fine Cars Miami responded

Thank you for sharing your experience! We're so glad to hear that your salesperson, James, made the process easy and stress-free while helping you with the 2023 Ram. Your recommendation means a lot to us, and we truly appreciate your trust in Florida Fine Cars. Enjoy your new vehicle!

Florida Fine Cars Miami responded

We’re sorry to hear you feel this way, but we must respectfully clarify several important facts. Florida Fine Cars provides every customer with a Carfax and Autocheck report detailing the vehicle’s history, ensuring transparency at every step. Additionally, every customer is welcome to have any vehicle pre-inspected by an independent mechanic before purchase for added peace of mind. In your case, the 2021 Mercedes GLE 53 AMG was purchased approximately three months ago. At the time of sale, no issues or concerns were reported, and the vehicle was delivered as described. All vehicles at Florida Fine Cars are sold AS IS, as clearly outlined in the signed sales agreement, which was reviewed and agreed upon by you before completing the transaction. We understand how frustrating it can be when unexpected mechanical issues arise, especially after a vehicle has left our lot. However, implying that you were “scammed” or that the vehicle was misrepresented is both incorrect and unfair. We stand by our transparent process and signed documentation, which reflects that all disclosures and vehicle details were made available prior to your purchase. We remain committed to ethical business practices and customer satisfaction

Florida Fine Cars Miami responded

Thanks for sharing your experience! Glad to hear James made your purchase easy and quick. We really appreciate the recommendation. Hope you enjoy your new ride! If you or your friends ever need anything, we’re here to help.