James Bacon
James Bacon at Colonial Nissan of Medford

James Bacon | Page 7

Sales & Leasing Consultant

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.9
94 Reviews

Dealership Experience

9 yrs, 1 mo

4.9

94 Reviews

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94 Reviews of James Bacon

November 02, 2023

Dealership Rating
Employee Rating

I bought my car in for service for 2 recalls and evaluation of one of my tires since I have warranty on it. The staff was ready for me on time. The services were provided and tire claim went withou More

by CPAIVA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Declan Foyle

Nov 02, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

October 13, 2023

Dealership Rating
Employee Rating

Fast service and knowledgeable. It was a great experience having pleasant people to find the perfect car for my needs! More

by D.FORTUNE977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Declan Foyle

Oct 13, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 06, 2023

Dealership Rating
Employee Rating

Excellent customer service. Thanks for all of your assistance. Love the vehicle, drives very well! More

by dmancuso5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerson Ruiz

Oct 08, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 02, 2023

Dealership Rating
Employee Rating

If there’s a recall on a part, and accept my car into the shop for said recall, why don’t you tell your customers that you don’t even have a “repair” for it? I waited 2hrs for them to tell me that there’s no More

by AAFRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2023

Colonial Nissan of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

Dealership Rating
Employee Rating

They were very professional and very on point when I needed service for my car done right away And always smiling and friendly More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 27, 2023

Dealership Rating
Employee Rating

Purchased a 2023 Altima. Jim Bacon and the others at Colonial are very helpful and friendly. No pressure, just helpful. More

by PHILBM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Tagliamonte, Hervin Barrientos , Declan Foyle

Aug 28, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 27, 2023

Dealership Rating
Employee Rating

Jim Bacon was terrific in helping me choose and get me set up with a new car. No pressure and very understanding. More

by PHILBM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Tagliamonte, Hervin Barrientos , Declan Foyle

Aug 28, 2023

Colonial Nissan of Medford responded

Here at Colonial Nissan of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 25, 2023

Dealership Rating
Employee Rating

Colleagues at service desk friendly and professional and called me when car was ready for pickup. More

by JIMMYC713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Aug 26, 2023

Colonial Nissan of Medford responded

Thank you, Jimmy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 09, 2023

Dealership Rating
Employee Rating

The people at Colonial were top notch. Everyone was very friendly and welcoming. They took the time to make sure we understood everything and that we felt comfortable. More

by seanyry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Gerson Ruiz , Declan Foyle

Aug 10, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with a friendly and comfortable experience! We sincerely value your business and look forward to your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 27, 2023

Dealership Rating
Employee Rating

Very professional, always smiling and friendly, and diligent on what they do every day basis More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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