James Banach | Page 25

Quick and easy service appointment as usual, no complaints at all. I scheduled a service appointment online, and they took me in as soon as I got there and was out within an hour. complaints at all. I scheduled a service appointment online, and they took me in as soon as I got there and was out within an hour. More

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Went in for an oil change and tire rotation special...the young man in service was terrific....I came in on Saturday 11/28/20...service was exceptional...done right.... young man in service was terrific....I came in on Saturday 11/28/20...service was exceptional...done right.... More

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It's a pleasure having my vehicles serviced by the team at Auburn Toyota. They are friendly, professional and get the work done quickly and proficiently! My appointment was on time, so I didn't have to wa at Auburn Toyota. They are friendly, professional and get the work done quickly and proficiently! My appointment was on time, so I didn't have to wait. Everything was clean and sanitized, so I felt very comfortable being there during the current environment. Overall, customer service was excellent - as usual! More

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My appointment happened on time and James was very pleasant. The wait time was exceptional too. The waiting area was very clean and the cashiers were lovely too. pleasant. The wait time was exceptional too. The waiting area was very clean and the cashiers were lovely too. More

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I’ve had a few oil changes at the Herb Chambers Toyota Service Department. Although I’m not a regular customer, Jim Banach is always very courteous and helpful. I’ll be in the market to buy another car so Service Department. Although I’m not a regular customer, Jim Banach is always very courteous and helpful. I’ll be in the market to buy another car soon and I definitely plan to visit Herb Chambers Toyota! Thank you! More

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replacement of recall passenger side air bag The dealership building itself is open and emits a luxurious yet comfortable atmosphere in the waiting area. No waiting time for me. James Banach c The dealership building itself is open and emits a luxurious yet comfortable atmosphere in the waiting area. No waiting time for me. James Banach cordially greeted me, gave me the approximate time involved for the repair and that this was no cost. I chose to wait for the repair. The replacement was done in less time than I expected...approximately 45 minutes. All in all a nice experience. More

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Always great service Arrived on a Saturday morning for an oil change and state inspection. I did not make an appointment and was advised the wait may be 2 hours. The serv Arrived on a Saturday morning for an oil change and state inspection. I did not make an appointment and was advised the wait may be 2 hours. The service area and waiting area were neat and clean with distancing set up for payment and hand sanitizer available for customers throughout. All the customers and employees had masks on. I was pleasantly surprised to have the service complete within an hour. Great service in all my interactions with this location. More

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Good experience at the Auburn MA Toyota service facility I just got an oil change at Herb Chambers Toyota in Auburn MA. They had a coupon to make it less expensive, which was why I went there. They threw in I just got an oil change at Herb Chambers Toyota in Auburn MA. They had a coupon to make it less expensive, which was why I went there. They threw in a multi-point inspection. It went well, and took about an hour. I went for a walk in the local neighborhood while I was waiting, which was very nice. A good experience, and it was possible to maintain safety in this era of Covid-19. More

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Always receive the best service at Herb Chambers. No complaints, my vehicle is always serviced in a timely manner & everything they do is always explained to me. complaints, my vehicle is always serviced in a timely manner & everything they do is always explained to me. More

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Purchase of a new car My salesman Marque Hoenig is always a pleasure to deal with and extremely professional when doing so. He makes sure you are comfortable in picking My salesman Marque Hoenig is always a pleasure to deal with and extremely professional when doing so. He makes sure you are comfortable in picking a vehicle and also walking you through the steps to purchase one. I have been dealing with Marque for a longtime and would certainly recommend him. The service dept staff has always been very helpful when coming in for my visits.....the dealership is always clean and organized. More

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