James Betancourt
James Betancourt at Sullivan Cadillac

James Betancourt

Sales and Leasing Consultant

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.5
68 Reviews
4.5

68 Reviews

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68 Reviews of James Betancourt

November 13, 2025

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Employee Rating

IT WAS A NO STRESS DEAL AN THEY WENT OUT OF THERE WAY TO HELP ME TO MAKE AWESOME DEAL ON THE 2024 BRONCO THAT WAS HARD USED BY THE FIRST OWNER...I AM A HAPPY CAMPER. THANKS TO MY SALESMAN JAMES BETANCOURT More

by 177s
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell

Nov 13, 2025

Sullivan Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that you had a no-stress experience at Sullivan Cadillac and that James and Enoch provided you with such great service. Congratulations on your 2024 Ford Bronco, and we appreciate you choosing us for your third vehicle! We look forward to welcoming you back for your next visit. Enjoy your ride! Sincerely, The Sullivan Cadillac Team

October 18, 2025

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Have been dealing with Sullivan for 22 years, new cars and service and always have a nice experience . Every sales person we had has been very professional and friendly, specially Richard Gruber always s More

by BOMER3345
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell

Oct 18, 2025

Sullivan Cadillac responded

Thank you for your fantastic review! We're glad to hear that you've been a loyal customer of Sullivan Cadillac for 22 years and have consistently had positive experiences with our team. It's great to know that Richard has made an impact during your visits as well. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 09, 2025

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James did a great job all the way through the transaction and everyone was very helpful also. I always recommend James ans Sullivan. More

by dew031645
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Recommend Dealer
Yes
Oct 10, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that James provided you with such excellent service during your transaction. At Sullivan Cadillac, we strive to ensure that our team is helpful and attentive. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

August 27, 2025

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Prompt and professional service, no pressure, and we love our new Cadillac Optique! Look forward to doing future business. More

by BETHANY.ZORBA
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Recommend Dealer
Yes
Aug 27, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Bethany! We’re thrilled to hear that you enjoyed our prompt and professional service at Sullivan Cadillac, and that you’re loving your new Cadillac Optiq. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

August 23, 2025

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Great service and very professional. Made the purchase easy and stress free. Great place would buy from them again. More

by JEFFSHEROUSE
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Recommend Dealer
Yes
Aug 24, 2025

Sullivan Cadillac responded

Thank you for your kind words, Jeff! We’re thrilled to hear that you had a great experience with Sullivan Cadillac. Our team strives to make the purchasing process easy and stress-free, and we appreciate your trust in us. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

July 24, 2025

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Very easy to work with this dealership. Sales person was excellent! Recommended to anyone needing or wanting to purchase a Cadillac. More

by ceh0
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Recommend Dealer
Yes
Jul 24, 2025

Sullivan Cadillac responded

Thank you for your review! We're glad to hear that you found Sullivan Cadillac easy to work with and that our salesperson provided excellent service. We appreciate your recommendation and look forward to assisting you again. Sincerely, The Sullivan Cadillac Team

May 06, 2025

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Awesome experience we love the car. The dealership was very helpful and knowledgeable. Thank you More

by TURKEY307
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Recommend Dealer
Yes
May 06, 2025

Sullivan Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your new car and had an awesome experience at Sullivan Cadillac. Our team takes pride in helping our customers, and we appreciate your recognition of their knowledge and assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

April 24, 2025

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Finance manager, Mikell lied about our interest rate! He told us 5.99 and I asked about going elsewhere, including GM Told us it was the lowest anywhere! Heard from Space Credit Union and it is 6.99!! More

by NANCEE4953
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Recommend Dealer
No

Other Employees Tagged: Enoch Mikell

Apr 25, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concern regarding the interest rate discussed during your visit to Sullivan Cadillac. Please feel free to contact us directly so we can discuss your concerns further. Sincerely, The Sullivan Cadillac Team

April 07, 2025

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DON'T BUY FROM THIS DEALWRSHIP! James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He More

by jekopp
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Apr 09, 2025

Sullivan Cadillac responded

Thank you for your feedback. We understand your concerns regarding the details of your purchase at Sullivan Cadillac and the communication about the SUV's features. Your experience is important to us, and we take your comments seriously. We encourage you to reach out to us directly so we can address your situation appropriately and learn more about your experience. Thank you for bringing this to our attention. Sincerely, The Sullivan Cadillac Team

March 25, 2025

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Mostly friendly and helpful staff both in the service and sales departments. There was a delivery incident which I now have overlooked and should be forgotten. Thank you. More

by RWORTLIEB
Recommend Dealer
Yes
Mar 27, 2025

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you found our staff in the service and sales departments to be friendly and helpful. We appreciate your understanding regarding the delivery incident, and we're committed to providing the best experience possible at Sullivan Cadillac. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

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