James Birchman
James Birchman at Showcase Honda

James Birchman | Page 5

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.7
140 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

4.7

140 Reviews

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140 Reviews of James Birchman

August 24, 2025

Dealership Rating
Employee Rating

My Service Rep Robbie was very nice, thorough and communicated with me. I felt heard and felt Robbie gave me detailed information on my repair. More

by AMBER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen , Robbie Schumann & bought the car from Christian; both would get 5 stars

Aug 28, 2025

Showcase Honda responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you felt heard throughout your visit and received the detailed information you needed regarding your repair. Your feedback about feeling well-communicated with highlights the level of care our team strives to provide every customer.

August 20, 2025

Dealership Rating
Employee Rating

Very professional, kind, extremely helpful. For sure we suggest all our friends to choose the Honda cars, and also the showcase Honda Salon. More

by ellaborovicsne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Austin Czerwinski

Sep 12, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us! We truly appreciate your kind words about our team being professional and helpful. It means so much to know that you felt well taken care of during your visit. Your recommendation to friends about both Honda vehicles and Showcase Honda speaks volumes, and we are honored by your trust in us. We look forward to continuing to serve you and providing the same excellent experience in the future.

August 11, 2025

Dealership Rating
Employee Rating

Got me in and out in around an hour on a super busy day. Great service, and the waiting room is always clean. More

by ELIERMALDONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Showcase Honda responded

It's wonderful to know that we completed your visit in about an hour and that you noticed our commitment to maintaining a clean and comfortable waiting area. Your feedback about our service quality means a great deal to us, and we truly appreciate you taking the time to recognize our efforts. We look forward to serving you again at Showcase Honda.

August 10, 2025

Dealership Rating
Employee Rating

James is the best advisor I have been around in a long time he knows his stuff he is professional and a pleasure to be around! More

by PINKSTARZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Showcase Honda responded

It's fantastic to hear that you found your advisor so knowledgeable and professional. We're thrilled that you had such a positive interaction and that you found the service to be exceptional. Your kind words about the expertise and pleasant demeanor you experienced mean so much to us at Showcase Honda. We're delighted that we could provide you with the quality service you deserve.

August 07, 2025

Dealership Rating
Employee Rating

I have always came to this location they are Very friendly workers and quick. Love coming to this dealership. More

by JESSIKA.MORALES4693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski, Jonathan Wilson , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

Aug 11, 2025

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team at Showcase Honda! It means so much to know that you consistently choose to visit us and that our staff makes you feel welcome each time. Your kind words about our friendly workers and efficient service truly brighten our day. We appreciate your loyalty and are committed to continuing to provide the excellent service that keeps you coming back. Thank you for being such a valued customer and for taking the time to share your positive experience!

August 03, 2025

Dealership Rating
Employee Rating

I've been going to showcase Honda for many years. The service is excellent and I will continue to bring my Honda for service. More

by dkovalak88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski, Jonathan Wilson , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

Aug 04, 2025

Showcase Honda responded

We are thrilled to hear about your many years of loyalty with Showcase Honda. It's wonderful to know that you consistently receive excellent care for your Honda and that you plan to keep coming back. Long-term customers like you are the heart of what we do, and we truly appreciate your ongoing confidence in our team's ability to keep your vehicle running smoothly.

July 23, 2025

Dealership Rating
Employee Rating

I was satisfied by the quality of the service. I had no coplaints about the work done. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Showcase Honda responded

We are absolutely thrilled to hear that you were satisfied with the quality of service you received at Showcase Honda, Paul. Your feedback about having no complaints regarding the work completed means so much to our team. We take great pride in delivering reliable service that meets our customers' expectations, and knowing that we achieved this for you truly makes our day.

July 21, 2025

Dealership Rating
Employee Rating

Good, trustworthy service and staff. Take good care of my car. Close to home. Nice people. More

by JBKEENAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski

Jul 21, 2025

Showcase Honda responded

It means so much to us that our staff has earned your confidence and that we can provide quality care for your vehicle. We are grateful that our convenient location works well for you, and we value having customers like you who recognize the dedication of our team.

July 14, 2025

Dealership Rating
Employee Rating

Super nice, helped with everything I needed for my car, would absolutely come back for him and the wonderful service and hospitality the entire team shows. More

by Hautedrops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski, Christian Silva , Sebastian Eshelman, Francisco Ostos, Kevin Proo

Jul 16, 2025

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional service and hospitality during your visit. It means so much to know that we were able to help you with everything you needed for your vehicle and that you felt welcomed by our entire team. Your kind words about our service truly make our day. We look forward to serving you again in the future and continuing to provide the same level of care and support you experienced with us.

July 07, 2025

Dealership Rating
Employee Rating

The staff are professional, kind and easy to work with. I really appreciate their efforts! More

by BRIAN_MARKOSIAN
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green

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