James Birchman
James Birchman at Showcase Honda

James Birchman | Page 6

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.7
145 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

18 yrs, 4 mos

4.7

145 Reviews

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145 Reviews of James Birchman

August 03, 2025

Dealership Rating
Employee Rating

I've been going to showcase Honda for many years. The service is excellent and I will continue to bring my Honda for service. More

by dkovalak88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Austin Czerwinski, Jonathan Wilson , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Devin Suzuki, Joseph Ungor

Aug 04, 2025

Showcase Honda responded

We are thrilled to hear about your many years of loyalty with Showcase Honda. It's wonderful to know that you consistently receive excellent care for your Honda and that you plan to keep coming back. Long-term customers like you are the heart of what we do, and we truly appreciate your ongoing confidence in our team's ability to keep your vehicle running smoothly.

July 23, 2025

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Employee Rating

I was satisfied by the quality of the service. I had no coplaints about the work done. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Showcase Honda responded

We are absolutely thrilled to hear that you were satisfied with the quality of service you received at Showcase Honda, Paul. Your feedback about having no complaints regarding the work completed means so much to our team. We take great pride in delivering reliable service that meets our customers' expectations, and knowing that we achieved this for you truly makes our day.

July 21, 2025

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Employee Rating

Good, trustworthy service and staff. Take good care of my car. Close to home. Nice people. More

by JBKEENAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski

Jul 21, 2025

Showcase Honda responded

It means so much to us that our staff has earned your confidence and that we can provide quality care for your vehicle. We are grateful that our convenient location works well for you, and we value having customers like you who recognize the dedication of our team.

July 14, 2025

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Super nice, helped with everything I needed for my car, would absolutely come back for him and the wonderful service and hospitality the entire team shows. More

by Hautedrops
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Austin Czerwinski, Christian Silva , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Devin Suzuki

Jul 16, 2025

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional service and hospitality during your visit. It means so much to know that we were able to help you with everything you needed for your vehicle and that you felt welcomed by our entire team. Your kind words about our service truly make our day. We look forward to serving you again in the future and continuing to provide the same level of care and support you experienced with us.

July 07, 2025

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Employee Rating

The staff are professional, kind and easy to work with. I really appreciate their efforts! More

by BRIAN_MARKOSIAN
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green

July 06, 2025

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Employee Rating

Everyone is so nice . I tell all my friends how about Showcase Honda. Always get great customer service. Love James in the service department. More

by cindyemery
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us. It means so much to hear that our team consistently provides you with excellent service and that you feel comfortable recommending Showcase Honda to your friends. We truly appreciate your kind words about James in our service department - he will be thrilled to know how much his dedication and care have made a positive impact on your visits. Your loyalty and trust in our team motivate us to continue delivering the quality service you deserve.

July 05, 2025

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Employee Rating

It was a good service and they washed the car for me and the guy took care of me very good More

by ANDYHOJO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen , Joseph Ungor

Jul 09, 2025

Showcase Honda responded

That's great to hear! We're so glad you had a good service experience and that the team washed your car for you. It's wonderful that the individual who assisted you took such great care of you. We appreciate your feedback!

June 27, 2025

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Employee Rating

James was wonderful. Once he found the problem, evrrything was done quickly. I was also kept informed. More

by reillysreign
Service Price Transparency
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Recommend Dealer
Yes

June 24, 2025

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Employee Rating

James has taken care of my Honda accord and maintenance fees in the most professional manner! I really appreciate him being patient with me and doing all he can to work with me, while also maintaining kind More

by angelinafigueroa1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Showcase Honda responded

Thank you for your kind words! We're glad to hear that James provided you with the professional care and support you needed. We understand that maintenance can be a challenge, and we're here to help make the process smoother. Your feedback is truly appreciated!

June 15, 2025

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Employee Rating

Quite literally ALL THE SERVICE PEOPLE HAVE BEEN GREAT! Richard has been fantastic to everyone in my family from my grandfather, grandmother, mother, and to me. The sales people at showcase suck and we wi More

by Johnathan Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Cassie Allen , Devin Suzuki

Jun 16, 2025

Showcase Honda responded

Thank you so much for the incredible feedback! We’re honored to have earned your family’s trust across generations — that means the world to us. Richard and the entire service team truly appreciate your kind words and ongoing support. While we're sorry to hear the sales experience didn’t meet expectations, we’re grateful that our service department continues to deliver for you. Your 11/10 rating and recommendation mean everything, and we look forward to continuing to take great care of you and your family!

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