James Carr | Page 12

Great experience James helped me upgrade from my 2013 Civic to a 2018 CRV. He was incredibly easy to work with. Friendly, helpful, not at all pushy and went over every James helped me upgrade from my 2013 Civic to a 2018 CRV. He was incredibly easy to work with. Friendly, helpful, not at all pushy and went over every detail with me. Great experience! Would highly recommend. More

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Easy and friendly I have always loved the service department but this sales experience (new Honda Fit, my third Honda) was the easiest and most pleasant I have ever had I have always loved the service department but this sales experience (new Honda Fit, my third Honda) was the easiest and most pleasant I have ever had. James was straightforward with me and they did what they said they would do. Once I made the purchase he was very patient explaining all the new technology to me and helped me get it all set up. I have already talked them up to all my friends. I had to come back to have the external simonize applied and James was busy. James filled Andrew in and he was waiting for me at the door. These guys are a very efficient team and work together well. Connie is a sweetheart and was wonderful at explaining all of the paperwork and financing. More

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The best new car buying experience ever!!! Buying a new Ridgeline with James was a very pleasant experience. He was very knowledgeable and professional. I would definitely recommend him to my f Buying a new Ridgeline with James was a very pleasant experience. He was very knowledgeable and professional. I would definitely recommend him to my family and friends. More

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Fantastic experience This was my first time buying a car, and I'm so thankful that I had James and Andrew to help me out with this process. Both James and Andrew are extre This was my first time buying a car, and I'm so thankful that I had James and Andrew to help me out with this process. Both James and Andrew are extremely personable employees and I'm so happy I was able to work with them. James is so friendly and very knowledgeable about the vehicle that I was interested in. Thanks again, James and Andrew! More

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Happy With My New Honda Civic Lease Lower lease rates enticed me to the Lundgren Honda dealer in Greenfield, MA. There I met friendly, helpful staff (especially James Caar) who readily Lower lease rates enticed me to the Lundgren Honda dealer in Greenfield, MA. There I met friendly, helpful staff (especially James Caar) who readily agreed to fetch a car from its Auburn dealership so I could assess and compare color choices. All in all, I enjoyed an efficient professional experience. More

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Helpful, not a big push to buy They had the best prices on used CRVs we were looking for, slightly under many other dealers online. James was easy to work with, no big push, and the They had the best prices on used CRVs we were looking for, slightly under many other dealers online. James was easy to work with, no big push, and they delivered the car registered to our house in CT. More

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Easy & Pleasant. Recommended! I have just leased a Honda FIT (2018) from this dealership. It's my first lease. I had done a lot of research but a newbie is a newbie...let me add I have just leased a Honda FIT (2018) from this dealership. It's my first lease. I had done a lot of research but a newbie is a newbie...let me add that I'd been to several other dealerships and at all of them (except this one) I'd had a distinct feeling of pressure. I did not feel pressured by Lundgren, and only experienced simple friendly help. James Carr was outstanding--very knowledgeable about the car and relaxed in his approach. He put up with my doing 2 test drives and innumerable questions from me. Connie Grabowski in the Finance Office was thorough and patient and didn't mind when I returned the next day to change my mind about something and created a bit of extra work for her. Andrew Merritt popped in once or twice to answer some questions and was equally pleasant and low-key. I never felt pushed and in fact felt I could walk away and come back in a few months if need be, without any pressure at all from them. A big contrast to the other dealers. I've had the car 24 hours so too soon to tell about the long-term, but at the moment I am very pleased and want to thank James and Connie for their assistance. More

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It was an amazing experience. Everyone at Honda Lundgren was extremely friendly and my first experience with purchasing a vehicle really comfortable. They didn't push me to make an Everyone at Honda Lundgren was extremely friendly and my first experience with purchasing a vehicle really comfortable. They didn't push me to make any decisions but they gave me advice and opinions when I had asked. They were super honest when I asked questions and really determined to help me find the vehicle that was the right fit for me. James Carr helped me with finding the 2008 Jeep Liberty I bought and I am a really happy customer. Connie made the financing process so easy and I am super grateful for hers and a James help. I would recommend anyone looking for a vehicle to chose Honda Lundgren in Greenfield, Ma. More

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