James Chou
James Chou at Ferrari of San Francisco

James Chou

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
331 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

14 yrs, 9 mos

Industry Experience

34 yrs, 6 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

331 Reviews

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331 Reviews of James Chou

March 06, 2025

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Everyone was so welcoming with a smile. Very attentive to my needs. Also the service area is always spotless. More

by masumioride
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Julie McLisky

February 23, 2025

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Very pleased and happy to recommend to anybody. And everyone service department's grade Definitely one of the best ferrari agencies i've ever worked with Sales personnel over the top. Very, very go More

by rphill3636
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Purchase Time
Recommend Dealer
Yes
Feb 24, 2025

Ferrari of San Francisco responded

Thank you for the glowing review! We're delighted to hear that our service department and sales team at Ferrari of San Francisco exceeded your expectations. We appreciate your recommendation and look forward to assisting you again in the future!

November 27, 2024

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Jeff, James, Mark and Hugo were amazing in putting it all together for our delivery! Great experience! More

by Dolceexte
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Julie McLisky , Mark Paddack, Hugo

Nov 27, 2024

Ferrari of San Francisco responded

We're delighted to hear that Jeff, James, Mark, and Hugo made your delivery experience at Ferrari of San Francisco exceptional! Thank you for sharing this positive feedback with us.

November 07, 2024

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My childhood dream of finally owning a red Ferrari came true with the help of Peter Chiappone of Ferrari of San Francisco. Visiting the showroom was a fantastic experience and seeing their beautiful cars i More

by rafoush1
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Nov 07, 2024

Ferrari of San Francisco responded

We're delighted to hear that Peter helped make your childhood dream come true at Ferrari of San Francisco! Thank you for recommending us and sharing such a wonderful experience. Enjoy every moment with your new red Ferrari!

September 09, 2024

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Peter and James were fabulous to work with and made my Ferrari purchase truly special. It was a first class experience in every way! More

by ngstanutz
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Sep 10, 2024

Ferrari of San Francisco responded

We're delighted to hear that Peter and James made your Ferrari of San Francisco experience truly special. Enjoy every moment with your new car!

September 01, 2024

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Excellent experience purchasing a pre-owned Portofino M - Peter was a pleasure to deal with and helped with a few special logistical needs for me with no fuss. Highly recommend this dealership. More

by Jason P
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Sep 03, 2024

Ferrari of San Francisco responded

Jason, we're delighted to hear that Peter made your experience at Ferrari of San Francisco exceptional. Thank you for the recommendation and enjoy your Portofino M!

August 29, 2024

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I love talking my car to this dealership because I love seeing all the beautiful Ferraris. Not to mention the beautiful clean service center and grateful about how friendly and professional the staff is. I More

by Italian Job
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Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Peter Chiappone, Julie McLisky , David Jones Matt Cohen Billy Edmonds Joe Machado

Aug 30, 2024

Ferrari of San Francisco responded

We're delighted to hear that you enjoy visiting Ferrari of San Francisco and appreciate our friendly, professional staff. Thanks for sharing your positive experience with us!

July 23, 2024

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It has been a pleasure to work with Peter and James at Ferrari of SF for the purchase of my first Ferrari! Great customer service and professionalism! More

by Silver007
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jul 23, 2024

Ferrari of San Francisco responded

We're delighted to hear that Peter and James provided excellent service during your first Ferrari purchase at Ferrari of San Francisco! Enjoy the ride, and thank you for sharing your experience with us!

July 02, 2024

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Peter, James, and the team at Ferrari of San Francisco were exceptional in guiding me through the process of deciding on and purchasing my first Ferrari. Throughout, they were knowledgable and responsive More

by Paul458
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jul 02, 2024

Ferrari of San Francisco responded

Paul, we're delighted to hear that Peter, James, and the team at Ferrari of San Francisco made your first Ferrari purchase such a great experience. Thanks for recommending us! Enjoy the ride!

July 01, 2024

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Jeff, James and the Ferrari of San Francisco team provided a truly an exemplary sales experience befitting such an iconic company. Their highly professional demeanor and product knowledge are superb. More

by Forza
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Tom McAfee, Emmanuel Turin , Mark Paddack

Jul 01, 2024

Ferrari of San Francisco responded

Thank you for the high praise! We're delighted to hear that Jeff, James, and our Ferrari of San Francisco team made your experience enjoyable and satisfying. We appreciate your recommendation!

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