James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 2

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
335 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 7 mos

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

335 Reviews

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335 Reviews of James Chou

August 29, 2024

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Employee Rating

I love talking my car to this dealership because I love seeing all the beautiful Ferraris. Not to mention the beautiful clean service center and grateful about how friendly and professional the staff is. I More

by Italian Job
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone, Tom McAfee, Julie McLisky, David Jones Matt Cohen Billy Edmonds Joe Machado

Aug 30, 2024

Ferrari of San Francisco responded

We're delighted to hear that you enjoy visiting Ferrari of San Francisco and appreciate our friendly, professional staff. Thanks for sharing your positive experience with us!

July 23, 2024

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It has been a pleasure to work with Peter and James at Ferrari of SF for the purchase of my first Ferrari! Great customer service and professionalism! More

by Silver007
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jul 23, 2024

Ferrari of San Francisco responded

We're delighted to hear that Peter and James provided excellent service during your first Ferrari purchase at Ferrari of San Francisco! Enjoy the ride, and thank you for sharing your experience with us!

July 02, 2024

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Peter, James, and the team at Ferrari of San Francisco were exceptional in guiding me through the process of deciding on and purchasing my first Ferrari. Throughout, they were knowledgable and responsive More

by Paul458
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jul 02, 2024

Ferrari of San Francisco responded

Paul, we're delighted to hear that Peter, James, and the team at Ferrari of San Francisco made your first Ferrari purchase such a great experience. Thanks for recommending us! Enjoy the ride!

July 01, 2024

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Jeff, James and the Ferrari of San Francisco team provided a truly an exemplary sales experience befitting such an iconic company. Their highly professional demeanor and product knowledge are superb. More

by Forza
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin , Tom McAfee, Mark Paddack

Jul 01, 2024

Ferrari of San Francisco responded

Thank you for the high praise! We're delighted to hear that Jeff, James, and our Ferrari of San Francisco team made your experience enjoyable and satisfying. We appreciate your recommendation!

June 27, 2024

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James and Peter provided an exceptional experience. Attention to detail and customer service exceeded my expectations. The attention to detail was demonstrated throughout the entire process. From desig More

by davidporsche
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Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone, Mark Paddack

Jun 27, 2024

Ferrari of San Francisco responded

David, we're delighted to hear that James and Peter made your experience at Ferrari of San Francisco exceptional. Enjoy every moment with your new car!

June 02, 2024

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Peter, James and the entire team at Ferrari of San Francisco made the entire process of acquiring my dream car seamless and enjoyable. They went above and beyond to make sure my needs were met. I wo More

by Tyoshida
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jun 03, 2024

Ferrari of San Francisco responded

Thank you for sharing your experience! We're delighted to hear that Peter, James, and the Ferrari of San Francisco team made acquiring your dream car seamless and enjoyable. We appreciate the recommendation and look forward to assisting with your next exotic car purchase!

April 28, 2024

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I was thrilled to work with Lee for a second time on the purchase of my custom Ferrari Roma. I am so happy with the attention that was put into my car and look forward to working with Lee and Ferrari of San More

by Ryan
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Recommend Dealer
Yes

Other Employees Tagged: Lee Perkins

Apr 29, 2024

Ferrari of San Francisco responded

Ryan, it's fantastic to know that you had a great experience working with Lee on your custom Ferrari Roma purchase. We're looking forward to many more years of collaboration at Ferrari of San Francisco!

April 27, 2024

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The team at Ferrari of San Fransisco were very knowledgeable, friendly ,and accommodating, special thanks to Peter and James for getting the details worked out on the purchase of a pre owned Ferra More

by Chipl
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone, Julie McLisky

Apr 29, 2024

Ferrari of San Francisco responded

We're delighted to know our team at Ferrari of San Francisco was able to assist you effectively, especially Peter and James. Enjoy your pre-owned Ferrari! Thanks for the review.

April 27, 2024

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Excellent service from Lee, 100% recommend, professional and me the deal to be really easy. Thank you More

by efrainrm
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Recommend Dealer
Yes

Other Employees Tagged: Lee Perkins , Tom McAfee

Apr 29, 2024

Ferrari of San Francisco responded

We're glad to know that Lee provided excellent service and made your experience at Ferrari of San Francisco a breeze. We appreciate the recommendation! Safe travels in your new ride.

April 25, 2024

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Amazing experience. Jeff and the remaining team members are an absolute dream to work with. Extremely professional and personable. Plus the dealership is just amazing to More

by Rajbir
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Apr 26, 2024

Ferrari of San Francisco responded

Rajbir, it's great to know you had an amazing experience with Jeff and the rest of our team at Ferrari of San Francisco. We strive for professionalism while keeping things personable. Enjoy your new ride!

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