James Chou | Page 15
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
16 yrs, 2 mos
Industry Experience
35 yrs, 11 mos
Languages Spoken
English
Mandarin
338 Reviews
Write a Review338 Reviews of James Chou
October 19, 2020
I have worked with the team at SF Ferrari for three years and made two purchases. The entire team is terrific and the definition of professional. Jeff, Tom and James are always helpful and go out of their wa and made two purchases. The entire team is terrific and the definition of professional. Jeff, Tom and James are always helpful and go out of their way to make sure their customers get the best service in the industry. I would never considering going anywhere else to buy a Ferrari. Terry McGovern More
Other Employees Tagged: Jeff Harley , Tom McAfee
October 14, 2020
The staff at Ferrari SF made the whole process super easy. Communication was excellent as was the service. I like their attitude of not selling me one Ferrari but my next five! easy. Communication was excellent as was the service. I like their attitude of not selling me one Ferrari but my next five! More
Other Employees Tagged: Tom McAfee, Ashraf Tawadros
August 28, 2020
I have worked with the dealership on multiple occasions and they make every purchase special. The communication along they way is fantastic and all leadership, including the GM, make a point to make certa and they make every purchase special. The communication along they way is fantastic and all leadership, including the GM, make a point to make certain everything is exceeding expectation. They are a great team and I highly recommend Jeff, James and Mark to anyone interested in Ferrari More
Other Employees Tagged: Jeff Harley , Mark Paddack
August 25, 2020
I have to give big props to Gregg Jacobs & James Chou for making my 488 Sider deal relatively painless. I have recommended them to Ferrari friends, and will again. making my 488 Sider deal relatively painless. I have recommended them to Ferrari friends, and will again. More
Other Employees Tagged: Gregg Jacobs
August 25, 2020
I had called about 5 different Ferrari dealers in the country with very little feed back and or sense of urgency that I may be a Ferrari buyer. Then comes Gregg Jacobs, he reminds me of a leach and or a country with very little feed back and or sense of urgency that I may be a Ferrari buyer. Then comes Gregg Jacobs, he reminds me of a leach and or a tick. Once he gets on, he doesn't get off. I can assure you that I wanted the white Lusso that you guys had and he hung with me all the way until he found the advantage Lusso that made me happy and made you guys money. Nothing wrong with making a profit. Gregg did a great job. Then James took over and made all the paperwork and busy work to get the deal closed very easy. I have talked to Gregg a few more times after the sale and James is always given me emails and great service on the closing end of the sale. Who the heck buys a Ferrari from San Francisco that lives in Kentucky. Well I did, and it just shows you that relationship selling still works. I have a Construction Equipment Companys and I have always told my sales people that relationship selling is what people still want! It was an enjoyable experience and have wanted a Ferrari for years and couldn't have been happier with my buying experience from Ferrari of San Francisco. One other thing that you guys do well is keep up with your Inventory on line(pictures). Nothing is more irritating than looking at pictures on line and you see a spot that says "Coming soon"! Thanks to Gregg and James again! More
Other Employees Tagged: Gregg Jacobs
August 25, 2020
excellent service from Peter,Jeff & James.I would recomend this dealership to anyone interested in a ferrari. they will go out of their way to find the car you are looking for. recomend this dealership to anyone interested in a ferrari. they will go out of their way to find the car you are looking for. More
Other Employees Tagged: Jeff Harley , Peter Chiappone
August 24, 2020
James and Jeff went above and beyond to make the transaction happen and go forward very smoothly. Everything was outstanding! I would recommend them both to anyone considering a purchase at FofSF. transaction happen and go forward very smoothly. Everything was outstanding! I would recommend them both to anyone considering a purchase at FofSF. More
Other Employees Tagged: Jeff Harley
August 22, 2020
Jeff Harley and James Chou always go above and beyond in customer service! Definitely straight forward in everything they do! They earned my business since day 1! customer service! Definitely straight forward in everything they do! They earned my business since day 1! More
Other Employees Tagged: Jeff Harley
July 29, 2020
Service is great but Ferrari of San Francisco has always been great to us. This year we dealt with Matt and he did not call us back even after multiple voicemails and emai Ferrari of San Francisco has always been great to us. This year we dealt with Matt and he did not call us back even after multiple voicemails and emails and was late with delivery. We had to reach out to Oscar to find out about our car. It’s upsetting to have our consultant constantly changing. More
Other Employees Tagged: Jeff Harley , Liana D'Alessandro, Tom McAfee, Matt Quinn

