James Chou | Page 16

Exception service and attention to detail. Peter at Ferrari of San Francisco went above and beyond accommodating during the pandemic restrictions in place. There was no pressure and took time to explai Ferrari of San Francisco went above and beyond accommodating during the pandemic restrictions in place. There was no pressure and took time to explain features as if he wrote the book on Ferrari's. Without a doubt one of the best dealerships experience in Northern California. More

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True to their words I most truly thank my sales person Jeff Harley and the management team for providing an excelent service and easy transaction from the beginning to th I most truly thank my sales person Jeff Harley and the management team for providing an excelent service and easy transaction from the beginning to the end. Through out the years I have dealt with many dealerships and I most say Ferrari Of Sanfrancisco keeps their word and follows through. So again thank you Mark Paddack, James Chou and Jeff Harley. More

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I have dealt with them for 20 years and have the best of luck at all times and I hope not the last, James is a real pro and Tom was very helpful as well. luck at all times and I hope not the last, James is a real pro and Tom was very helpful as well. More

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Great relationship - Great Friendship My first experience with Ferrari of SF was about 3 years ago. I have been a Ferrari owner since 1977! The first transaction was a 2015 Bianco Fuji O My first experience with Ferrari of SF was about 3 years ago. I have been a Ferrari owner since 1977! The first transaction was a 2015 Bianco Fuji Opaco F12 with Rosso Corsa alcantara interior! A beauty! James Chou, the sales manager assisted with the purchase then transferred the client relationship to Jeff Harley. Jeff has been amazing to work with, from knowledge of Ferrari cars to guidance on resale to spec'ing a new 488 Spider that I purchased for my wife. (Bianco Fuji of course) We have done 4 other Ferrari transactions including a 488 Challenge car we purchased last week. With Jeff's involvement, I have brought 4 friends into the world of Ferrari in the past couple years. I have nothing but accolades for the Ferrari of SF team and General Manager Mark Paddock! More

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F40 Service Great job by Liana and the team. The Ferrari of San Francisco dealership never disappoints. Look forward to working together on lots of stuff in the Great job by Liana and the team. The Ferrari of San Francisco dealership never disappoints. Look forward to working together on lots of stuff in the future. More

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Gregg and James and team are easy to deal with. Proper time taken to consider my needs and focused on the long term relationship. The service team have also been very good to deal with over the past five time taken to consider my needs and focused on the long term relationship. The service team have also been very good to deal with over the past five years making ownership of my cars easy and worry free. More

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Best experience! Liana is the best service advisor I have ever dealt with for any car company I have done business with. I highly recommend this dealer to anyone who is looking for people who care about the ever dealt with for any car company I have done business with. I highly recommend this dealer to anyone who is looking for people who care about the clients. More

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The Dealer Experience was as Amazing as the Car James treated me, a loyal BMW M3 owner, with respect and compassion. I was moving off my 8 year old M3 to a something different. I was considering a n James treated me, a loyal BMW M3 owner, with respect and compassion. I was moving off my 8 year old M3 to a something different. I was considering a new BMW or possibly a Porsche 911. On my way to Porsche Marin, I decided to visit Ferrari of San Francisco, across the street. It was my first time in a Ferrari dealership and knew nothing of the models and the ownership experience. James knew exactly what to do. He was personable and no question was off limits. All this time I had the belief that Ferrari ownership was for the privilege few. But that is not true, M3 owners can graduate to a Ferrari. The best aspect of the dealer experience was the purchase process. It was smooth with many items handled over the phone. I was used to the 4 hours at the BMW dealership, but with Ferrari it's was easy and fun. Because of that first Ferrari purchase and pleasant experience, I have been loyal to Ferrari, Ferrari of San Francisco, and James. Thank you team for my 4th purchase! Looking forward to my 5th. More

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Best car buying expierence I ever had. When I got to the service department, I was excited to see the same all star customer service! the service department, I was excited to see the same all star customer service! More

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Love working with Liana. She’s great at staying on top of my car’s maintenance so that I don’t have to worry about it myself. The entire team is so easy to work with and approachable. my car’s maintenance so that I don’t have to worry about it myself. The entire team is so easy to work with and approachable. More

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