James Chou | Page 17
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
15 yrs, 8 mos
Industry Experience
35 yrs, 5 mos
Languages Spoken
English
Mandarin
336 Reviews
Write a Review336 Reviews of James Chou
April 29, 2020
Ferrari of SF, Liana in particular, is always extremely responsive, diligent, and focused on delivering exceptional customer service. Ferrari of SF is the only place I will ever go for Ferrari sales and s responsive, diligent, and focused on delivering exceptional customer service. Ferrari of SF is the only place I will ever go for Ferrari sales and service! More
Other Employees Tagged: Safa Bodagh, Liana D'Alessandro
April 29, 2020
Fast response and great service. Amazing crew all around. From new, certified, or service. Understands the customers wants and needs. A must visit for sure. around. From new, certified, or service. Understands the customers wants and needs. A must visit for sure. More
Other Employees Tagged: . ., Safa Bodagh, Liana D'Alessandro, Mark Paddack, Bradd Troedel
April 29, 2020
As always, my visit to the Ferrari SF service department was excellent. Liana was very easy to work with and Edgar was able to tackle the service quickly. was excellent. Liana was very easy to work with and Edgar was able to tackle the service quickly. More
Other Employees Tagged: Safa Bodagh, Liana D'Alessandro
April 29, 2020
Liana is a very professional, customer focused service advisor. She is well versed in each vehicle’s technical details and follows through every service item to completion. Her customer communication ski advisor. She is well versed in each vehicle’s technical details and follows through every service item to completion. Her customer communication skills are excellent with complete transparency throughout the process with the goal of complete satisfaction. More
Other Employees Tagged: . ., Liana D'Alessandro, Tom McAfee, Mark Paddack, Bradd Troedel
April 23, 2020
Friendly, seamless experience with great communication! Thank you Jeff and James for a great customer experience across the board. Friendly, transparent, and fair. I look forward to a long relationship wi Thank you Jeff and James for a great customer experience across the board. Friendly, transparent, and fair. I look forward to a long relationship with Ferrari of San Francisco and will recommend them to friends without hesitation! More
Other Employees Tagged: Jeff Harley , Mark Paddack
April 20, 2020
Excellent Customer Service Thank you James and Safa making this happen, great customer service, from start to finish, it has been a pleasure working with them, a very smooth e Thank you James and Safa making this happen, great customer service, from start to finish, it has been a pleasure working with them, a very smooth experience,. I would definitely buy from them again in the near future. More
Other Employees Tagged: Safa Bodagh
April 19, 2020
Excellent experience I came in with a Cali T and left with a 488 Wonderful people and a superb experience. What a nice team, and a fantastic showroom with amazing autom I came in with a Cali T and left with a 488 Wonderful people and a superb experience. What a nice team, and a fantastic showroom with amazing automobiles. Special thanks to Gregg, James and Tom Very happy! More
Other Employees Tagged: Gregg Jacobs, Tom McAfee
April 17, 2020
Lots of Fun!!! Ferrari has been my favorite car my whole life. The cars are great the place is great but the best thing about buying cars at Ferrari of San Francisc Ferrari has been my favorite car my whole life. The cars are great the place is great but the best thing about buying cars at Ferrari of San Francisco are the people that work there. They are very professional, they know the product and they are good people. I like them, I trust them and i enjoy spending time with them. More
Other Employees Tagged: Jeff Harley , . ., Tom McAfee, Mark Paddack, Bradd Troedel
April 17, 2020
I've had nothing but top-notch interactions with Ferrari San Francisco for the last 10 years. their sales lead, and their service department, are both top-notch, and of course the cars are works of drivable San Francisco for the last 10 years. their sales lead, and their service department, are both top-notch, and of course the cars are works of drivable art. As an added bonus, they stayed opened and fully available during the covid pandemic, using appropriate social distancing to keep everyone safe while still delivering and servicing cars. More
April 17, 2020
Great experience This is my third Ferrari from Ferrari SF. I drove right by the other dealership which is an hour closer to my house because of the great customer This is my third Ferrari from Ferrari SF. I drove right by the other dealership which is an hour closer to my house because of the great customer service, ambience and camaraderie that I experience each time that I go to the Ferrari of SF dealership.. Some of my friends who live in SF stop by Ferrari of SF every week! I really enjoyed the shop tour and ability to see some of the engines of the classics as well as the modern cars. It is hard to know all of the details about these cars and show them and discuss them with complete strangers. James Chou, Jeff Harley and Gregg Jacobs have always displayed professionalism and sincere warmth during all of my interactions. I appreciate them helping me to continue to own and enjoy the Ferrari's that I dreamed about owning as a kid. More
Other Employees Tagged: Jeff Harley , Gregg Jacobs

