James Franks
James Franks at Jeff Hunter Toyota

James Franks

Pre-Owned Internet Sales Manager

Jeff Hunter Toyota

1440 W Loop 340
Waco, TX 76712

Contact Me
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rated
46 Reviews

Hello folks, hope all is well, thanks so much for checking out my reviews. Come see what my 28 years of experience and customer service is all about. I'm a true car guy that has seen most situations and I strive to be the best!

Dealership Experience

9 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

Specialties & Trainings

Pre-Owned Department

Internet Sales Manager

View more specialties & trainings
not yet
rated

46 Reviews

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46 Reviews of James Franks

May 19, 2026

Dealership Rating
Employee Rating

Bad pre-pay online procedure which requires clicking 12-15 pictures of Stairs, Fire Hyrdrant, Motorcycle with NO END IN SIGHT. Skipping pictures causes more pictures to appear. I skipped the first one o More

by AlfredoH
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sammy Arocha

January 23, 2025

Dealership Rating
Employee Rating

Best car buying experience ever! James made everything comfortable and smooth. Will recommend to all of my family and friends. More

by connie_vences
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 11, 2023

Dealership Rating
Employee Rating

We had an awesome experience at Jeff Hunter Toyota in Waco, Tx. They explained the whole process. We appreciate the fact they always treat us as family. They are always courteous, friendly, and helpful w More

by Garcia4166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Barron

November 23, 2022

Dealership Rating
Employee Rating

Everything was super smooth, Aaron was very funny and easy to work with! I highly recommend to work with him. More

by Mallory Trent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 15, 2022

Dealership Rating
Employee Rating

I live in Dallas. I was having a lot of trouble finding a car in nearby dealerships. Everyone close-by has gouged their prices with unnecessary dealer add-ons and mark More

by abdullah.haris507
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 07, 2021

Dealership Rating
Employee Rating

James Franks is hands down the Best Salesman around! Always quick to get everything done for me. More

by BChristine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 07, 2021

Dealership Rating
Employee Rating

James truly understands the meaning behind customer service. He was very nice, and professional whenever I approached him with my concerns about certain vehicles. He was very knowledgeable about the ca More

by Joshua Cameron
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 27, 2020

Dealership Rating
Employee Rating

I absolutely love my new car Thanks Phillip for being so kindly patient your hospitality was amazing i would definitely recommend your services and again thank you so much!!! More

by Tiffany
Recommend Dealer
Yes

Other Employees Tagged: Phillip Gomez

February 09, 2020

Dealership Rating
Employee Rating

Best service around!!! I was taken great care of by the sales department with my trade in and the purchase of my new vehicle. Thank you for everything. More

by savannah14212
Recommend Dealer
Yes

Other Employees Tagged: Bart Jenkins, Cody Beaird, Aaron Swearingen, Terance Reed, Cody Woodrome , Adam Brown, Phillip Gomez, Masen Smith, Julian Watson

February 02, 2020

Dealership Rating
Employee Rating

I took my car in for a detail & was completely satisfied. I had a small scratch on front and they had buffed it off and my car looked brand new More

by Belinda
Recommend Dealer
Yes

Other Employees Tagged: Cody Beaird

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