Hello folks, hope all is well, thanks so much for checking out my reviews. Come see what my 28 years of experience and customer service is all about. I'm a true car guy that has seen most situations and I strive to be the best!
Read moreDealership Experience
9 yrs, 5 mos
Industry Experience
28 yrs, 6 mos
Specialties & Trainings
Pre-Owned Department
Internet Sales Manager
Certified Sales Professional
46 Reviews
Write a Review46 Reviews of James Franks
May 19, 2026
Bad pre-pay online procedure which requires clicking 12-15 pictures of Stairs, Fire Hyrdrant, Motorcycle with NO END IN SIGHT. Skipping pictures causes more pictures to appear. I skipped the first one o 12-15 pictures of Stairs, Fire Hyrdrant, Motorcycle with NO END IN SIGHT. Skipping pictures causes more pictures to appear. I skipped the first one only because the light gray stairs were unclear. I found this type of thing I had to go through a warped sense of humor with a touch of SADISM. SICK! I hope I never have to order another Toyota part again. I drove to this Dealer and paid cash. And the last time I visited Parts and Services, I purchased a Toyota tote bag. They asked for my mailing address, and foolishly gave it. Some unknown car service or roadside services kept hounding me by mailing propaganda to my address wanting me to buy their contract. It made me feel like a target. Ugh! Toyota cars are made better than what their Parts Department does, and the length they will go to hound customers to squeeze money for a car which hasn't yet racked up its first 25,000 mile yet, which is the most problem-free period of a new car. More
Other Employees Tagged: Sammy Arocha
May 11, 2023
We had an awesome experience at Jeff Hunter Toyota in Waco, Tx. They explained the whole process. We appreciate the fact they always treat us as family. They are always courteous, friendly, and helpful w Waco, Tx. They explained the whole process. We appreciate the fact they always treat us as family. They are always courteous, friendly, and helpful whether it is the sales department, financial department, or service. I highly recommend them. More
Other Employees Tagged: James Barron
November 23, 2022
Everything was super smooth, Aaron was very funny and easy to work with! I highly recommend to work with him. easy to work with! I highly recommend to work with him. More
Other Employees Tagged: Bart Jenkins, Cody Beaird, Aaron Swearingen, Terance Reed, Cody Woodrome , Phillip Gomez, Lee Snider
August 15, 2022
I live in Dallas. I was having a lot of trouble finding a car in nearby dealerships. Everyone close-by has gouged their prices with unnecessary dealer add-ons and mark I was having a lot of trouble finding a car in nearby dealerships. Everyone close-by has gouged their prices with unnecessary dealer add-ons and market adjustment prices even for vehicles that were expected to come in after months of wait. I decided to broaden my search a little bit and contacted James Franks from Jeff Hunter Toyota in Waco by email and text. We were able to come to an agreeable price within 2 hours without any gouging for a new 2022 RAV4 LE that they had just received that day. He also arranged for the car to be delivered to my home in Dallas for free. More
October 07, 2021
James truly understands the meaning behind customer service. He was very nice, and professional whenever I approached him with my concerns about certain vehicles. He was very knowledgeable about the ca service. He was very nice, and professional whenever I approached him with my concerns about certain vehicles. He was very knowledgeable about the cars they had on the lot which made the process go by fast and easy. Go see James if you want a time efficient visit that ends with you leaving in your dream vehicle! More
February 27, 2020
I absolutely love my new car Thanks Phillip for being so kindly patient your hospitality was amazing i would definitely recommend your services and again thank you so much!!! kindly patient your hospitality was amazing i would definitely recommend your services and again thank you so much!!! More
Other Employees Tagged: Phillip Gomez
February 09, 2020
Best service around!!! I was taken great care of by the sales department with my trade in and the purchase of my new vehicle. Thank you for everything. sales department with my trade in and the purchase of my new vehicle. Thank you for everything. More
Other Employees Tagged: Bart Jenkins, Cody Beaird, Aaron Swearingen, Terance Reed, Cody Woodrome , Adam Brown, Phillip Gomez, Masen Smith, Julian Watson
February 02, 2020
I took my car in for a detail & was completely satisfied. I had a small scratch on front and they had buffed it off and my car looked brand new I had a small scratch on front and they had buffed it off and my car looked brand new More
Other Employees Tagged: Cody Beaird

