James Freel
James Freel at Crest Cadillac

James Freel | Page 30

Cadillac Certified Service Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.7
500 Reviews
4.7

500 Reviews

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500 Reviews of James Freel

April 16, 2025

Dealership Rating
Employee Rating

Have been working with vest Caddilac for past 10 years have always found them very helpful knowledgeable and professional I have very good relationships with all the people I have worked with. More

by SOSHEELNAYYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Crest Cadillac responded

Thank you for your loyalty over the past 10 years and for sharing such kind words about your experience. It's wonderful to hear that our team has consistently provided you with helpful, knowledgeable, and professional service. We're especially glad to know you've built strong relationships with the team members you've worked with—that kind of trust means a lot to us. We truly appreciate your continued support and look forward to serving you for many more years to come.

April 15, 2025

Dealership Rating
Employee Rating

Always a pleasure! I appreciate the customer service and the great job completed!! Look forward to the next service. More

by hughesjs7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Elwir

Apr 16, 2025

Crest Cadillac responded

Thank you for your continued trust and kind words! We're so glad to hear that each visit has been a pleasure and that you’ve been happy with both the customer service and the work completed. We look forward to seeing you at your next service and continuing to provide the care you expect!

April 14, 2025

Dealership Rating
Employee Rating

My service advisor was very attentive and kept me informed throughout my service. The dealership staff were all friendly and helpful More

by vkmcfarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Barron

Apr 15, 2025

Crest Cadillac responded

Thank you for sharing your positive experience! We're glad to hear that your service advisor was attentive and kept you informed throughout the process. It’s also wonderful to know that the entire staff was friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

April 13, 2025

Dealership Rating
Employee Rating

Crest kept me informed of the service requirements and costs. All done on time. Also provided rides to/from my residence. More

by GARY.MULLEN01
Workmanship
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Recommend Dealer
Yes
Apr 14, 2025

Crest Cadillac responded

Thank you for your review! We're glad to hear that you were kept informed throughout the process and that everything was completed on time. It’s great to know our shuttle service was helpful, too. We appreciate your trust and look forward to serving you again!

April 13, 2025

Dealership Rating
Employee Rating

Logan is courteous and helpful. Replied to my text withing minutes of sending it to him. More

by RCMPLUMBINGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan

Apr 14, 2025

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Logan provided you with prompt and helpful service. His attentiveness and professionalism truly make a difference, and we're happy he could assist you so efficiently. We appreciate you taking the time to share your experience and hope to serve you again in the future!

April 13, 2025

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Employee Rating

Crest Cadillac service was great! Bryan, Monica and Arman are the best. I give them five stars! More

by MRHMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Bryan, Monica, and Arman provided you with such great service. Your five-star rating means a lot to our team, and we truly appreciate your kind words. We look forward to welcoming you back to Crest Cadillac for your next visit!

April 13, 2025

Dealership Rating
Employee Rating

He is very helpful and knows what to do in any situation. I would definitely go back! More

by Rogelio Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Bonin

Apr 14, 2025

Crest Cadillac responded

Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience and that the team was able to assist you effectively. We look forward to welcoming you back and providing the same excellent service in the future!

April 12, 2025

Dealership Rating
Employee Rating

Awesome service. They make getting your car taken care of a breeze. Highly recommend taking your vehicle to crest More

by JOKELBERRY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear that your experience was smooth and stress-free. Our team works hard to make every visit as easy and efficient as possible, and it’s great to know you’d recommend us. We look forward to helping you again next time your vehicle needs care!

April 11, 2025

Dealership Rating
Employee Rating

Service was great. They took good Care of me and kept me Informed of the status of My car More

by jekovacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Crest Cadillac responded

It's wonderful to hear that you had a positive service experience! We truly appreciate you taking the time to share your feedback. It's always our goal to ensure our customers feel well-cared for and informed throughout the service process, and we're glad to know we achieved that for you. We value your business and hope to see you again for any future automotive needs.

April 10, 2025

Dealership Rating
Employee Rating

Logan always provides Great service - so glad he’s helpful and solves problems for us. More

by heather75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan is our guy

Apr 11, 2025

Crest Cadillac responded

Thank you for taking the time to share your positive experience! We're so glad to hear that Logan has been consistently helpful and able to solve any issues you've had. We’re lucky to have him on our team, and your feedback means a lot. We’ll be sure to pass along your kind words to Logan—he’ll be thrilled to know his efforts are appreciated!

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