Staff greet customer upon arrival, professional,
knowledgeable, good listener to problem, show empathy, regular updates during service,
knowledgeable, good listener to problem, show empathy, regular updates during service,
More
by joejulie31203
Service Price Transparency
Other Employees Tagged:
Logan
Feb 26, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We’re thrilled to hear that our team provided you with a professional, knowledgeable, and empathetic experience. We always strive to keep our customers informed and provide the best service possible. We appreciate your trust in us and look forward to serving you again!
Feb 25, 2025 -
joejulie31203 responded
Staff greet customer upon arrival, professional, knowledgeable, good listener to problem, show empathy, regular updates during service,
My advisor was personable, knowledgeable and understood
all that I needed. Shared with me what they’d be doing.
all that I needed. Shared with me what they’d be doing.
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by CARTER956
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Logan and Karen
Feb 26, 2025 -
Crest Cadillac responded
Thank you for your kind feedback! We're thrilled to hear that your advisor was able to provide the personable and knowledgeable service you needed and kept you informed throughout the process. We truly appreciate your trust in us and look forward to assisting you again!
I received prompt service and updates on work from Armand
Narmi, my service manager. Armand Narmi has always responded promptly to my texts regarding service questions and service. He treats with respect and
Narmi, my service manager. Armand Narmi has always responded promptly to my texts regarding service questions and service. He treats with respect and a part of the Crest family. Armand knows my family situation and the need for dependable transportation at all times. My son is a customer and always makes Armand his contact at Crest.
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by CHGHOME
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Armand Narmi
Feb 26, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We’re so glad to hear that Armand Narmi consistently provides prompt service and keeps you updated throughout the process. It's great to know that he has earned your trust and treats you like part of the Crest family. We’re happy that Armand has been there for your family’s transportation needs, and we truly appreciate your continued loyalty. We look forward to assisting you and your family again in the future!
Grate service and vehicle was ready as promised and the
service provider was great and went over the details of work provided when I called
service provider was great and went over the details of work provided when I called
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by whitf
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We're thrilled to hear that your vehicle was ready as promised and that our service provider took the time to thoroughly go over the details of the work performed. We strive to provide excellent service and appreciate you sharing your positive experience!
I bought a CT 5 from Crest Cadillac and the experience
and customer service was exceptional.
and customer service was exceptional.
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by Stevey1421
Feb 24, 2025 -
Crest Cadillac responded
Thank you for sharing your positive experience! We're so glad to hear that your purchase of the CT5 went smoothly and that you received exceptional service. We truly appreciate your feedback and look forward to serving you again in the future!
Shawn is my service man and I totally trust him with
keeping my car in perfect condition. I am an older lady so this is very important to me.
keeping my car in perfect condition. I am an older lady so this is very important to me.
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by CADILLACMILLER
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Crest Cadillac responded
Thank you for your kind words! We're so happy to hear that Shawn has earned your trust in taking care of your car. We understand how important it is to feel confident in the service you receive, especially when it comes to keeping your vehicle in top condition. We truly appreciate your feedback and will continue to prioritize your satisfaction with every visit.
Professional service and communications.
The Escalade is running as good as new now. Thank you
The Escalade is running as good as new now. Thank you
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by PIASPEN
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2025 -
Crest Cadillac responded
Thank you for your feedback! We're glad to hear that you're happy with our service and that your Escalade is running like new. We appreciate your business and look forward to serving you again!
Some members in the service department just don't care
about serving customers. That in includes members of the management staff, especially the one that is in charge of service when I was there. I was to
about serving customers. That in includes members of the management staff, especially the one that is in charge of service when I was there. I was told that James was in charge, but I didn't me him.
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by Rhco40
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
Crest Cadillac responded
Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.
Monica was great.
I appreciate her explaining all the services performed and she was quick to get me in and out.
I appreciate her explaining all the services performed and she was quick to get me in and out.
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by sal37
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Monica Toombs
Feb 20, 2025 -
Crest Cadillac responded
Thank you for your feedback! We're thrilled to hear that Monica provided you with excellent service and made the process quick and easy for you. We appreciate your trust in us and look forward to assisting you again in the future!
It was a good experience with the service of our SUV’s at
Crest Cadillac
Crest Cadillac
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by JR.DOUGLAS
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2025 -
Crest Cadillac responded
Thanks! We're thrilled to hear you had a great experience with our SUV services at Crest Cadillac. Your satisfaction is our top priority, and we look forward to serving you again soon!
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