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James French
James French at Niello Audi
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James French | Page 2

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of James French

February 04, 2024

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James takes care of everything for me and makes servicing the vehicle easy. Thanks much James! More

by RUSSELL.SHRYOCK
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Yes
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Feb 05, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 27, 2024

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Great service department! Service advisor James went out of his way to make sure I maximized the savings on my 40 and 50k services. More

by BIGDEALS.SR
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Yes
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Jan 29, 2024

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 20, 2024

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James was amazing during the whole process. .. from the very beginning in getting my car in for service, to communication, to the loaner, to getting my car back ahead of when promised. Thank you More

by IHRGA
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Yes
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Jan 21, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 12, 2024

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Wonderful communication and follow through with required repairs! Everything requested was completed as expected! Thank you! More

by knazworth
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Yes
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Jan 13, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 06, 2024

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Great customer service. Good communication and work. My car was there for a week so it would have been nice to get a loaner instead of having to rent a car out of pocket but More

by AH
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant, Hector Guadamuz

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Jan 07, 2024

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 05, 2024

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Great service. Good rep and great manager. They dealt with unexpected challenges and always come through. Best service I've had from a dealer. More

by KERMIT.DOEDE
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Yes
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Jan 05, 2024

Niello Audi responded

Kermit, Thank you for taking the time to share your thoughts on working with James and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 31, 2023

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Easy in and out drop off. Accommodations were considered for time of maintenance. James is a great service advisor. Thanks. More

by HATHEMGY
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Yes
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Jan 01, 2024

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. James and our team appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 28, 2023

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James is very professional and helpful. He took care of all the problems on that day. More

by draffanahmed
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Recommend Dealer
Yes
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Dec 28, 2023

Niello Audi responded

Thank you for the five-star rating for our service department! Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 27, 2023

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Everyone was friendly, professional, personable,knowledgeable and helpful. I am in the Elk Grove area but drive out of my way to go the Niello Audi, Sacramento! More

by CYNSIMS
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Yes
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Dec 27, 2023

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 24, 2023

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James French is very personable and communicates well. I was informed of all progress and received timely explanations. More

by FUNDCTR
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Yes
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Dec 27, 2023

Niello Audi responded

Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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