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James French
James French at Niello Audi
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James French | Page 3

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
37 Reviews
5.0

37 Reviews

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37 Reviews of James French

December 24, 2023

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James French is very personable and communicates well. I was informed of all progress and received timely explanations. More

by FUNDCTR
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Yes
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Dec 27, 2023

Niello Audi responded

Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 17, 2023

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Great please to have your Audi serviced! James French is awesome at listening to all your car needs. More

by JGOMEZ1119
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Yes
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Dec 17, 2023

Niello Audi responded

We are very happy to have provided you with such a positive experience! James and our team sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 10, 2023

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James is knowledgeable, caring, and professional. He kept Mr informed by providing work status updates throughout the day. More

by GCACE1
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Yes
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Dec 10, 2023

Niello Audi responded

We are very happy James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 22, 2023

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Great experience and problem solving. They fixed my recall and my sos module under warranty with no hassle. Best experience I have ever had with Niello. Thank you More

by petraabraham
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Yes
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Nov 24, 2023

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 03, 2023

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Other then minor communication issues it was fast service. The rental car made the trip down to Sacramento easy. More

by smith.joseph.lee
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Yes
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Nov 04, 2023

Niello Audi responded

Thank you, Joseph! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 03, 2023

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I have only used them for service. That experience was good. The dealership was clean, and the employees were friendly. More

by ideziner
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Yes
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Nov 04, 2023

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 21, 2023

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Excellent service as always. Very friendly and knowledgeable service advisors and technicians. Always honest opinions. More

by lawwailok
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Recommend Dealer
Yes

Other Employees Tagged: Erik Carr, Omead Anwar

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Oct 25, 2023

Niello Audi responded

This is what we love to hear! It's great to know that Erik, James, Omead, and the rest of our team always provide you with consistently excellent service. See you at your next visit!

September 26, 2023

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Very professional, courteous, knowledgeable staff was very helpful. My experience with the Service Consultant, James French, was more than satisfactory. More

by WITCRADG
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Yes
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Oct 04, 2023

Niello Audi responded

Thank you for taking the time to walk us through your recent service visit at Niello Audi! It's wonderful to know that James and the rest of our team provided you with professional and knowledgeable service. We look forward to your next visit!

September 22, 2023

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No follow up call from my last chat message. I keep getting emails under two different names and coupons for services two weeks after I had the service done. It would have been nice to have the More

by sharon.kay
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Recommend Dealer
No
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Oct 04, 2023

Niello Audi responded

I appreciate you taking the time to bring this to my attention, Sharon. I'm sorry to hear that we seem to have two different names for you in our system and that you received service coupons after your service was completed. At your convenience, please reach out to me at 916 480-2829 so that I can look into this for you. Thank you for your time, Scott Bunker, Service Manager

September 21, 2023

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James was helpful and took care of my requests on the service of my car. I purchased my car at Niello, and that was a great experience too. More

by Maureen
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Yes
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Sep 27, 2023

Niello Audi responded

This is what we love to hear, Maureen! So glad to hear that our sales and service teams have always taken such wonderful care of you. We look forward to your next visit!

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