James Frye | Page 7

Amazing service and people. I was assisted by Cameron (service advisor) who did absolutely everything I asked for and it was done very punctually as well. This was great and I w I was assisted by Cameron (service advisor) who did absolutely everything I asked for and it was done very punctually as well. This was great and I would recommend for anyone to be his client for his professionalism, and attitude towards me during my appointment. More

by RMUCCI181 Verified Customer Verified Customer

Report | Print

Sales Representative had wonderful customer service. The Dealer had beautiful vehicles to choose from and in good condition. Finance Department needs more training in customer service. The Dealer should The Dealer had beautiful vehicles to choose from and in good condition. Finance Department needs more training in customer service. The Dealer should make the process easier on the customer and consider taking Bank Drafts. Credit Unions offer a lower interest rate than what the dealer offers. BMW of Sarasota Interest Rates were not even comparable. BMW Of Sarasota Dealer Fees are Higher compare to Local Dealers and even in Dealers in Miami. More

by MM Verified Customer Verified Customer

Report | Print

They fought very hard to get us what we wanted. At the end, we are happy! At the end, we are happy! More

by admin51 Verified Customer Verified Customer

Report | Print

Found James very cooperative and low key which is a good thing in a car salesman. Also found finance person helpful. Looking forward to working with Nicole on the details of the car as we ran out of time. thing in a car salesman. Also found finance person helpful. Looking forward to working with Nicole on the details of the car as we ran out of time. That is the only suggestion I have. The whole process took three hours from my arrival until car was ready to go. Think I should have been warned about that and we could have started earlier than the 2pm time I was given. As it was I missed my 4pm meeting and was late to my 6:15pm dinner reservation. More

by armstrongsrq Verified Customer Verified Customer

Report | Print

Started great evolved VERY DISHONEST… BMW OWNER 40 yrs worst experience …now also in market 7series.. not here unless what is still owed on z4 is satisfactory. Disappointing …lack of trust. worst experience …now also in market 7series.. not here unless what is still owed on z4 is satisfactory. Disappointing …lack of trust. More

by peter.cieszko Verified Customer Verified Customer

Report | Print

Buying a car should not be such an absolute pain in the xxx. They were so crazy anxious to close a sale. We came to this dealership, even tho is was a 45 minute drive. We did not intend to purchase a car xxx. They were so crazy anxious to close a sale. We came to this dealership, even tho is was a 45 minute drive. We did not intend to purchase a car at that moment, butwe did. They required that my wife drive 45 minutes home to write a check, then send them a picture of the check. Then, they had a driver come to our house to pick up the check. Also, they had my wife send a photo of the check to the dealership but apparently ‘that didn’t work’. I waited until the driver returned to the dealership with the check. The entire process took about 4 hours. Due to the distance and rush hour this process was ery inconvenient and unbelievably time consuming. Honesty, i paid cash for my last three Lexus cars and it was seamless. I will never purchase a car from a BMW dealer again. I was there until way after the dealership actually closed for the day. More

by Ron hoohenakker Verified Customer Verified Customer

Report | Print

Our experience at Sarasota BMW was unfortunately not great. The chaos is interesting to watch as you sit and wait for your car. The left hand clearly doesn't know what the right hand is doing. Spendin great. The chaos is interesting to watch as you sit and wait for your car. The left hand clearly doesn't know what the right hand is doing. Spending 8 hours in a dealership when buying a car is completely unacceptable. We have been lied to repeatedly by the service person and then again our salesman. We will not be bringing our car in for service here, I will drive to another BMW dealership or find service elsewhere. Their car loaners are made through Hertz, ( in house) and the representative was rude, and I had to drive a car with ants coming out of the engine. The whole experience was so dissatisfying except for the absolute lovely people showing us the way the new car worked. I recommend driving to the east coast to give your business to Field's BMW which is a class act. More

by Mkrzyz1 Verified Customer Verified Customer

Report | Print

James Frye was extremely friendly and professional. He provided the personal services throughout the purchase process which we have come to expect from BMW. BMW of Sarasota is a wonderful dealership He provided the personal services throughout the purchase process which we have come to expect from BMW. BMW of Sarasota is a wonderful dealership which really cares about its customers. We really appreciated the loaner car we received while waiting for our new BMW to arrive. We would definitely recommend BMW of Sarasota. More

by jeff@newhouse.net Verified Customer Verified Customer

Report | Print

James Frye was very professional and thorough. I have bought or leased three cars from BMW of Sarasota, a sign that I have found them reliable. I have bought or leased three cars from BMW of Sarasota, a sign that I have found them reliable. More

by ejbash Verified Customer Verified Customer

Report | Print

A great experience with a team that presented me multiple options for vehicles and payments options for vehicles and payments More

by sdot Verified Customer Verified Customer

Report | Print