James Gallardo | Page 2

James always has my back as a Lexus customer. I thought I was only going to replace one tire, but it became four. He made sure I had a loaner vehicle while Lexus performed the work I thought I was only going to replace one tire, but it became four. He made sure I had a loaner vehicle while Lexus performed the work More

by janetmeyer618 Verified Customer Verified Customer

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James is my service representative and I trust him to take care of my Lexus’ needs. I have confidence in the work of the service personnel and appreciate the video (even though I have no idea of what I’ take care of my Lexus’ needs. I have confidence in the work of the service personnel and appreciate the video (even though I have no idea of what I’m seeing!) I’m a happy owner of my 2017 lexus and appreciate the Lexus service department. More

by kcaldwell3125 Verified Customer Verified Customer

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She met as I was getting out of my car, I usually work with James and she knew that and was happy to assist me in what I needed. James was on vacation. She made it very easy to work with her. with James and she knew that and was happy to assist me in what I needed. James was on vacation. She made it very easy to work with her. More

by cindyg0 Verified Customer Verified Customer

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It was a very quick and efficient complimentary 5000 mile service on my new TX500h. I had the car back in two hours. service on my new TX500h. I had the car back in two hours. More

by gbcurry11 Verified Customer Verified Customer

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The timing and everything that was done for my vehicle was completed as promised. The price quoted was decent as well. was completed as promised. The price quoted was decent as well. More

by tjcopleysmith Verified Customer Verified Customer

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I appreciate the dealer taking into account our concerns and repairing all items they could. While one of the issues they repaired was caused be previous maintenance at this dealer, I feel their service wen and repairing all items they could. While one of the issues they repaired was caused be previous maintenance at this dealer, I feel their service went above and beyond to repair any hard feelings moving forward. More

by pclemons28 Verified Customer Verified Customer

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Easy contact, easy in, easy out, issue dealt with. I couldn't say anything better about the service I couldn't say anything better about the service More

by KKEITH66208 Verified Customer Verified Customer

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Great experience each time visiting Lexus service department. Every employee is very courteous and knowledgeable. department. Every employee is very courteous and knowledgeable. More

by Fathi Verified Customer Verified Customer

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Always treated well, love the technician video showing the underside of the vehicle and recommendations for the future. Instructions are always followed and negative surprises don’t happen. Having the veh the underside of the vehicle and recommendations for the future. Instructions are always followed and negative surprises don’t happen. Having the vehicle washed and vac’d is a stellar bonus as well, a complete and positive expensive. More

by Eric Verified Customer Verified Customer

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We've known James for many years now and he's always been great. He approaches his job with good motives, morals and intentions. Never once did we feel like he's trying to cheat us like some of the other ser great. He approaches his job with good motives, morals and intentions. Never once did we feel like he's trying to cheat us like some of the other service shops in town. There have been many Service Managers AND General Managers at this facility come and go, but we can always count on James to be there. Loyalty is almost unheard of in today's world and James has proven loyalty to his employer. Thank you for everything you do James. God bless you. More

by moeen.mshaban Verified Customer Verified Customer

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