James Gerrard | Page 15
Sales Manager
Suburban Toyota of Farmington Hills
25000 Haggerty Rd.
Farmington Hills, MI 48335
Dealership Experience
14 yrs, 4 mos
Industry Experience
31 yrs, 3 mos
351 Reviews
Write a Review351 Reviews of James Gerrard
November 29, 2022
great people to work with. transaction was quick and easy. i would recommend Suburban Toyota of Farmington hills to anyone looking for a new or used car. sales rep Aiyad and sa transaction was quick and easy. i would recommend Suburban Toyota of Farmington hills to anyone looking for a new or used car. sales rep Aiyad and sales managers James did an excellent job. 10/10. More
Other Employees Tagged: Aiyad Ahmed
November 27, 2022
Great customer service highly recommend this dealership they made the experience so easy definitely going back again they made the experience so easy definitely going back again More
Other Employees Tagged: Awring Ahmed
November 18, 2022
It was worst that I had experienced in this dealership. They had a lot mistakes on the processing of the contract but no responsibility ,no answer. They miscalculated my monthly payments and I had to sig They had a lot mistakes on the processing of the contract but no responsibility ,no answer. They miscalculated my monthly payments and I had to signed twice without any explanation of the reason for that before resign. They were just trying to whitewash it. They did not act honestly. It was changed the words so many times. I am a minor who is poor English to speak but I can understand , hear and write. They were treating me rudely. I needed to be a lot patient to get leasing a car in this dealership. And also it was wired their sales way of asking deposit money for holding car when I lease. More
Other Employees Tagged: Khristian Goode, Abdul Levy
October 07, 2022
You guys are the best they take care of all the customers helpful best of Michigan helpful best of Michigan More
Other Employees Tagged: Awring Ahmed , Abdul Levy
October 06, 2022
Overall, I was really happy and satisfied with my Rav4 purchase. I spoke to Michael on phone prior to coming there in-person and he was very patient and answered all my questions. He was very transparent purchase. I spoke to Michael on phone prior to coming there in-person and he was very patient and answered all my questions. He was very transparent and honest, walked me through all the vehicles that were available, pricing, leasing and purchasing options etc., on the phone which made me comfortable to come and look at the car, which I did later that day and ended up purchasing the vehicle. Loved working with Michael and want to thank everyone who assisted that day. Would definitely like to work with him again for the future purchases More
Other Employees Tagged: Alex Lavrov , Michael Zoellener, Abdul
September 28, 2022
My husband and I had a fantastic experience buying my RAV4 from Suburban Toyota Farmington Hills. I especially thank the following wonderful staffs in your dealership: Robert Guthrie (my lead Sales r RAV4 from Suburban Toyota Farmington Hills. I especially thank the following wonderful staffs in your dealership: Robert Guthrie (my lead Sales rep.) James Gerrard Don Yu I’ve purchased many cars over the years, but this time was special! Robert Guthrie is extremely transparent, and by far the most knowledgeable person and easiest person to work with. His passion is car industry and it shows - he is diligent and thinking of customer. I noticed he always had my best interests in mind, and not pushy or aggressive whatsoever. We highly recommend working with Mr. Guthrie to buy our next vehicle! And I will recommend to my family, friends, coworkers and neighbors to come to your dealership to purchase their next dream cars for themselves, kids, and or relatives. Thumbs up for Suburban Toyota Team! Thanks! Katie Yuan Hong More
Other Employees Tagged: Robert Guthrie
September 27, 2022
Phenomenal service! Got a perfect a car and it was a great experience. I highly recommend this dealer to anyone. Look for Aiyad-he helped us out a lot. Got a perfect a car and it was a great experience. I highly recommend this dealer to anyone. Look for Aiyad-he helped us out a lot. More
Other Employees Tagged: Aiyad Ahmed , James
September 27, 2022
Very professionally Awring was very knowledgeable and professional. I appreciate that. I will recommend her ti my family and friends. Thank you professional. I appreciate that. I will recommend her ti my family and friends. Thank you More
Other Employees Tagged: Cody Adams, Awring Ahmed , Abdul Levy, Colin Walters
September 26, 2022
It's amazing experience, Aiyad gave me brand new RAV4 with less waiting time for best APR. I am really impressed with is smart work and commitment.Great work keep it up.😊 with less waiting time for best APR. I am really impressed with is smart work and commitment.Great work keep it up.😊 More
Other Employees Tagged: Aiyad Ahmed
September 24, 2022
Thanks to Suburban Toyota and received a wonderful car buying experience. I received my car at the earliest than expected delivery. buying experience. I received my car at the earliest than expected delivery. More
Other Employees Tagged: Aiyad Ahmed , Stephen Malone
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