James Hatchett | Page 16
Service Client Advisor
BMW of Orland Park
11030 W 159th St
Orland Park, IL 60467
235 Reviews
Write a Review235 Reviews of James Hatchett
January 04, 2025
After returning my vehicle for at least the third or fourth time for the same issue. I was complaining when I came in to Jason what we thought the problem was for the last three or four times. He immedi fourth time for the same issue. I was complaining when I came in to Jason what we thought the problem was for the last three or four times. He immediately took it in the back and they replaced the stem on the tire. It was going bad. I will write to corporate regarding my issues that I had these last four or five visits. Jason was very helpful. More
Other Employees Tagged: Dion Grace, Jason Jakubowski , Nick Shellberg
December 30, 2024
James was very helpful in assisting with my request for an oil change as well as guiding me on warranty information and service plans. The cashier was pleasant and very patient. an oil change as well as guiding me on warranty information and service plans. The cashier was pleasant and very patient. More
December 30, 2024
Always have a wonderful experience at BMW of Orlando Park. The dealership is always clean, the staff is friendly and knowledgeable. Tony is a really good service rep. He is knowledgeable, friendly and v Park. The dealership is always clean, the staff is friendly and knowledgeable. Tony is a really good service rep. He is knowledgeable, friendly and very professional. More
Other Employees Tagged: Tony Scanlon
December 29, 2024
This dealership is prompt and extremely thorough. While waiting on my vehicle to my surprise I received a video description of my vehicle also conveying to me the work to be carried out. I had an app While waiting on my vehicle to my surprise I received a video description of my vehicle also conveying to me the work to be carried out. I had an appointment and they were very considerate of my time and the service was prompt. More
Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool , Tony Scanlon, Nick Shellberg, Matthew
December 29, 2024
Everyone was so helpful and went out of their way to help me and that is so impressive!! I am happy I have my car serviced with your service department me and that is so impressive!! I am happy I have my car serviced with your service department More
Other Employees Tagged: Dion Grace, Jason Jakubowski
December 28, 2024
Corey was very helpful and courteous. He’s a real asset at your dealership. Service was quick. He’s a real asset at your dealership. Service was quick. More
Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool , Tony Scanlon, Nick Shellberg
December 28, 2024
JAMES is awesome very knowledgeable very supportive great professionalism very clear with advice. Make sure I understood what the expectations were and what my options were. professionalism very clear with advice. Make sure I understood what the expectations were and what my options were. More
December 24, 2024
Another great experience with James and Conner at BMW of Orland Park. Got me in quickly for an appointment and fixed my car while I waited. I highly recommend them! Orland Park. Got me in quickly for an appointment and fixed my car while I waited. I highly recommend them! More
Other Employees Tagged: Conner the Technician

