James Hatchett
James Hatchett at BMW of Orland Park

James Hatchett | Page 15

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
235 Reviews
4.8

235 Reviews

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235 Reviews of James Hatchett

January 29, 2025

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Employee Rating

James was great with explaining everything and very pleasant to work with. I was pleased with the service More

by CATINAYAH YISRAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

BMW of Orland Park responded

Catinayah, we're delighted to hear that James provided you with excellent service at BMW of Orland Park. Thank you for sharing your positive experience!

January 28, 2025

Dealership Rating
Employee Rating

They didn't do what I had asked for. They were supposed to reset a notification and it literally is still showing up. More

by BABYNIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 28, 2025

BMW of Orland Park responded

Thank you for sharing your feedback. We sincerely apologize for not addressing the notification reset as requested during your visit. Your satisfaction is our priority, and we regret falling short of your expectations this time. At your earliest convenience, please reach out to us directly so we can ensure this issue is resolved promptly. We value your time and want to make things right for you. Thank you for bringing this to our attention, and we hope to restore your confidence in us. Best Wishes, BMW Of Orland Park

January 27, 2025

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Employee Rating

I love love love the fact that every time I need a service done on my car James Hatchett make sure I'm taken care of. I also like to thank you all for hard work and showing that you care!! More

by Neenee0412
Recommend Dealer
Yes
Jan 28, 2025

BMW of Orland Park responded

We're delighted to hear that James and the BMW of Orland Park team have consistently provided you with excellent service. Thank you for your kind words!

January 25, 2025

Dealership Rating
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A fantastic group of professionals — like family! The service is always first class and friendly. More

by WRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool , Tony Scanlon, Nick Shellberg, Colleen, Gus, Alvin, Kevin, Kaliah

Jan 27, 2025

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park!

Jan 27, 2025

WRN responded

Corey Josephson was my original long time service contact. When he went to Westmont BMW, Rich took over. I cannot say enough good things about these people at Zeigler. Just a fantastic and friendly group of people. *****

January 24, 2025

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Great experience top notch, James was outstanding, very efficient, on time delivery great atmosphere, enoyable experience More

by JRYAN79197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

BMW of Orland Park responded

We're delighted to hear that James provided an outstanding experience at BMW of Orland Park! It's wonderful knowing you enjoyed the efficient service and atmosphere. Thank you for sharing your feedback with us!

January 11, 2025

Dealership Rating
Employee Rating

I come back to the dealership because James always takes care of me to explain what's happening keep me in touch and gets me in and out fast. I sent him a email and he quickly got back to me and scheduled m More

by EDGAREFLAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

BMW of Orland Park responded

It's fantastic to hear that James consistently provides you with such attentive and efficient service at BMW of Orland Park, Edgar. Your trust in him speaks volumes, and we're grateful for your continued loyalty. Safe travels until we see you next time!

January 11, 2025

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Employee Rating

Always like checking into a 5-Star Hotel. Hardly had to wait at all for this unscheduled drop in appointment. Corey makes any visit feel like a reunion. Left with everything taken care of. A More

by DEBELLOBUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, Jason Jakubowski, Richard Pool , Tony Scanlon, Nick Shellberg

Jan 13, 2025

BMW of Orland Park responded

It's fantastic to hear that Corey and the team at BMW of Orland Park make your visits all 5-star experiences, even without an appointment! We're glad everything was taken care of smoothly. Thank you for sharing such positive feedback!

January 11, 2025

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Employee Rating

Great service and follow up. I wish they would have discussed additional service to plan for. More

by SJBVISION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

BMW of Orland Park responded

Thanks for leaving BMW of Orland Park a review! We appreciate your feedback, and we're happy to offer our assistance about the additional service moving forward. Please feel free to reach out at your convenience. Take care! Brian Coster - Service Manager - 708-460-4545

January 05, 2025

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Employee Rating

Seamless check in by service rep James. Kept me informed throughout the process. He’s an excellent customer service person More

by NALUYI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

BMW of Orland Park responded

We're glad to hear that James provided you with excellent service at BMW of Orland Park. Thank you for sharing your experience!

January 05, 2025

Dealership Rating
Employee Rating

Outstanding service and an amazing team! The highlight of this dealership is undoubtedly their exceptional service department. James went above and beyond to assist me, quickly arranging a l More

by ALAHMMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

BMW of Orland Park responded

Alahmmed, thank you for the glowing review! We're delighted to hear that James and our service team at BMW of Orland Park provided exceptional care. We appreciate your recommendation and look forward to serving you again in the future!

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