James Jones
James Jones at Luther Family Buick GMC

James Jones | Page 5

Sales Manager

Luther Family Buick GMC

3202 36th St S
Fargo, ND 58104

Contact Me
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rated
53 Reviews

Dealership Experience

26 yrs, 4 mos

Languages Spoken

English English

not yet
rated

53 Reviews

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53 Reviews of James Jones

April 05, 2019

Dealership Rating
Employee Rating

Very good. They made the first-time ordering car over the phone easy. Salesman was pleasant and easy to understand. I would purchase a car at Luther again in t More

by DBIERDEMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Medley

March 22, 2019

Dealership Rating
Employee Rating

Staff was very helpful! I finally found the vehicle I had been looking for. However due to my schedule I didn't get to the dealership until later. By the time I had gotten to More

by DHAGLUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Karen Ust-Grothmann

January 04, 2019

Dealership Rating
Employee Rating

Fantastic Thanks for treating me like family. Happy to do business with you guys and get me back in a Sierra. Highly recommendable. Loving my truck. More

by Gypsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sundvor, Robin Tollefson , Mark Carlson, Lin Pratschner, Luther Representative, Karen Ust-Grothmann

Jan 07, 2019

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 29, 2018

Dealership Rating
Employee Rating

Terrain Got a great vehicle with the help of a really helpful staff. Answered all my questions and were very patient and professional to work with. More

by GETZ37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Nathan Loose , Zachary Jessen

November 16, 2018

Dealership Rating
Employee Rating

Great peoole Friendly people to work with. Professional attitudes, everyone goes the extra mile to keep customers coming back with smiles. I will buy many more veh More

by LMAATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sundvor, Tony Emmerich, Tim Ebens, Kevin Lindgren, Paul McDonald, Jody Jackson , Nevin Beauchamp, Todd Brown, Troy Weist

Nov 18, 2018

Luther Family Buick GMC responded

At Luther Family Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for your great review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 28, 2018

Dealership Rating
Employee Rating

2018 Sierra GMC pickup After researching dealerships, we were just driving through Luther Family truck lot when Samantha approached us. She was very knowledgeable and friend More

by CAPtain Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Berghorst, Tony Emmerich , Lin Pratschner

September 29, 2018

Dealership Rating
Employee Rating

Left Satisfied I was very satisfied with the service I received everyone was very attentive to what I needed to look at. Made it easy to make a choice. More

by NewToMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Robin Tollefson, Nathan Loose , David Denne

Oct 01, 2018

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 23, 2018

Dealership Rating
Employee Rating

Wonderful Experience! We were so happy with the service we received before, during, and after our purchase. The level of attention we received was amazing, and we had all More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Karen Ust-Grothmann

Aug 28, 2018

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 19, 2018

Dealership Rating
Employee Rating

2019 Buick Enclave Very helpful and knowledgeable staff. Great selection of new inventory. Building and grounds are very new, clean and well maintained. A very nice ple More

by terry39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Karen Ust-Grothmann

Aug 21, 2018

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 18, 2018

Dealership Rating
Employee Rating

successfully purchased a new Sierra pickup. Very satisfied with the transaction. This was the 4th GMC truck we have purchased. We did indicate our desire get a service appointment with less lead More

by HDANIE9769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Randy Johnk

Jun 19, 2018

Luther Family Buick GMC responded

It was a pleasure to read about your fourth car-buying experience at Luther Family Buick GMC. Congratulations on your newest Sierra!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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