Excellent service department.
I have a 2006 Tacoma. James Kim is my service representative. He always does an excellent job.
I have a 2006 Tacoma. James Kim is my service representative. He always does an excellent job.
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by jon.old.river
Service Price Transparency
Jun 04, 2024 -
Koons Tysons Toyota responded
Thank you for the kind words! We're glad to hear that James Kim and our service department at Koons Tysons Toyota have been taking great care of your 2006 Tacoma. We appreciate your support!
I've just purchased my third vehicle from Koon's Tysons
Toyota over approximately the past 10 years. I've been very pleased with their Sales Staff who are friendly, knowledgeable, fair and competent. The C
Toyota over approximately the past 10 years. I've been very pleased with their Sales Staff who are friendly, knowledgeable, fair and competent. The Credit Department is helpful in securing loans from multiple sources. Their Service Department is excellent about telling you how long you will be waiting for your particular service on your vehicle to be completed & the time is accurate. Even though this dealership is not the most convenient one for me, I will continue to deal with them for the reasons mentioned above.
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by Becky
Other Employees Tagged:
William Diffee, Ali-Akbar Beyat, Devin Ramazon,
May 23, 2024 -
Koons Tysons Toyota responded
Becky, we're so glad to have you as a loyal customer at Koons Tysons Toyota! It's great to know that our sales staff and service department continue to meet your expectations. We appreciate the support over the years and look forward to serving you in the future.
Good service and communication , they finish the service
on time , no issues after the recall was taking care
on time , no issues after the recall was taking care
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by oscar.olmedo
Service Price Transparency
Apr 15, 2024 -
Koons Tysons Toyota responded
Oscar, we're glad to know you had a positive experience with our service team at Koons Tysons Toyota. We always aim for efficient and effective work. Thanks for your feedback!
The service was very efficient and cost effective
compared to local repair shops. James Kim was excellent service manager.
compared to local repair shops. James Kim was excellent service manager.
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by Franco7410
Service Price Transparency
Apr 09, 2024 -
Koons Tysons Toyota responded
We're glad to know that you found our service efficient and cost-effective at Koons Tysons Toyota. Your kind words about James are much appreciated, we'll be sure to pass them along!
James Kim, Assistant Service Manager, was courteous and
professional. He explained clearly what the issues were and we actually went to my car where he could point out the problems. The parts for my car we
professional. He explained clearly what the issues were and we actually went to my car where he could point out the problems. The parts for my car were not in stock so he arranged for an uber to my home. He kept me informed of the repair progress and the costs. I was very pleased with the service!
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by pscott
Service Price Transparency
Mar 12, 2024 -
Koons Tysons Toyota responded
We're glad to know that our James provided you with excellent service at Koons Tysons Toyota. It's important for us to keep customers informed and comfortable throughout the repair process. Thank you for your kind words!
Exceptional service- timely and efficient.
The service advisor, James Kim was excellent! Friendly, and helpful and got me though drop off and pick up quickly. Toyotas are my car for life! Koo
The service advisor, James Kim was excellent! Friendly, and helpful and got me though drop off and pick up quickly. Toyotas are my car for life! Koons Toyota is the greatest!
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by Lin
Service Price Transparency
Feb 26, 2024 -
Koons Tysons Toyota responded
Lin, it's great to know that James and our team at Koons Tysons Toyota provided you with such efficient service! We appreciate your loyalty both to us and the Toyota brand. Thanks for sharing this review!
Awfull.
Worst. Experience I. This dealership worst service and.worst costumer service. Not helpful Gave me runaround for simple service
Worst. Experience I. This dealership worst service and.worst costumer service. Not helpful Gave me runaround for simple service
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by Arastoo
Service Price Transparency
Nov 17, 2023 -
Koons Tysons Toyota responded
I'm sorry that your recent experience fell short of our 5-star standards. We will use this feedback as a learning tool as we continually strive to improve our services, and if you'd like to discuss these concerns in greater detail, I ask that you give me a call.
Thank you,
Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191
Great service and my service rep was super professional
and helpful . Very polite and friendly
and helpful . Very polite and friendly
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by 81kong
Service Price Transparency
Sep 13, 2023 -
Koons Tysons Toyota responded
Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Koons Tysons Toyota Team
Always a great expeerience with the Toyota service
depatment team at Koons Toyota dealership. Thanks
depatment team at Koons Toyota dealership. Thanks
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by Johnandjoann24
Service Price Transparency
Aug 11, 2023 -
Koons Tysons Toyota responded
Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Koons Tysons Toyota Team
Professional operation in a convenient location and
plenty of acceptable appointments times available for quick service
plenty of acceptable appointments times available for quick service
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by Hqccafe
Service Price Transparency
Aug 04, 2023 -
Koons Tysons Toyota responded
We appreciate your feedback! It's great to know that our convenient location and flexible appointment times at Koons Tysons Toyota worked well for you. Thanks for choosing us!
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