James Kim
James Kim at Koons Tysons Toyota

James Kim | Page 6

Service Advisor

Koons Tysons Toyota

8610 Leesburg Pike
Vienna, VA 22182

4.8
75 Reviews
4.8

75 Reviews

Write a Review

75 Reviews of James Kim

August 17, 2022

Dealership Rating
Employee Rating

Professional and the service advisor James Kim was fantastic and very detail oriented in informing me More

by Wenbailey4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 18, 2022

Koons Tysons Toyota responded

We're delighted James provided thorough and informative assistance that shaped a positive experience! Thanks for choosing Koons Tysons Toyota!

August 17, 2022

Dealership Rating
Employee Rating

James Kim and his team are great! They tell me up front what work I need done and give me options if the work can wait or needs to be done. I have been going to Tyson’s Koons since 20 More

by mgray42437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Koons Tysons Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with James and the Koons Tysons Toyota team over the years. Drive safely in your Toyota RAV4, and we are looking forward to seeing you back next time!

August 01, 2022

Dealership Rating
Employee Rating

This dealership has some of the best folks in the industry. Their service department is top notch and they are fair with pricing and fantastic with service. James Kim is the best in the service depar More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Koons Tysons Toyota responded

Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with James and the Koons Tysons Toyota team. Drive safely, and we hope to see you back again down the road!

May 25, 2022

Dealership Rating
Employee Rating

James Kim was accommodating and also gave me good overview of issues with prioritization for next visits . Timely as unwanted this time and gave updates as needed . More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Koons Tysons Toyota responded

Jim, we are happy to hear that you had such a positive experience with James and the team! Thank you for choosing Koons Tysons Toyota and for stopping by to share your feedback. Drive safely!

May 12, 2022

Dealership Rating
Employee Rating

Awesome dealership! From minute I parked to pickup, everyone responded great, especially James Kim! Thanks! More

by kaytarazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Koons Tysons Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with James and the Koons Tysons Toyota team. Drive safely and we hope to see you back again down the road!

May 12, 2022

kaytarazi responded

Thank you - I recommend Koon’s Toyota to my friends!

May 10, 2022

Dealership Rating
Employee Rating

Its a really good time with mr James,cool guy,helpful & friendly ..i had a really good experience with him thanks man appreciate you and hope you ll gonna be more friendly on coming days best of luck and t More

by Arjun titung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Koons Tysons Toyota responded

Arjun, thank you for taking the time to review us! We are so glad to hear that James went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Koons Tysons Toyota!

April 12, 2022

Dealership Rating
Employee Rating

Very grateful for James Kim support as a service advisor. James has a lot of care for providing great communication, very attentive and he will find a way to provide the best solution for your car needs. H More

by monchiberm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Koons Tysons Toyota responded

James will be so happy to hear that you appreciate all of his attentiveness and professionalism when you visit Koons Tysons Toyota. Thank you for choosing Koons Tysons Toyota!

March 30, 2022

Dealership Rating
Employee Rating

James excellent communication easy to work with and very responsive. Will be back for more services. More

by Sj44jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Koons Tysons Toyota responded

Thank you for sharing this positive feedback about James! We are delighted to hear that you're a satisfied customer. Hope to see you next time at Koons Tysons Toyota!

March 26, 2022

Dealership Rating
Employee Rating

Job well done and working with James on the issues need to be repaired was very easy. Definitely liked the driving service that dropped off my car More

by spcoulon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2022

Koons Tysons Toyota responded

It's outstanding to hear we made taking care of your service needs so simple! We'll be sure to share with James that his assistance made all the difference, and we hope you'll reach out to Koons Tysons Toyota again next time you need service!

March 17, 2022

Dealership Rating
Employee Rating

I bought my Prius here in 2004, and it is still running well with about 75,000 miles accumulated. More

by g.e.e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Koons Tysons Toyota responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Koons Tysons Toyota team. We appreciate your confidence in us to get the job done and hope to see you again down the road!

Mar 17, 2022

g.e.e responded

I'm not Tiffany.

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