James Kim | Page 7

We came in to get a good deal on a new lease and was lucky to work with James who was absolutely wonderful, very knowledgeable and helped us a lot to find what we're looking for. We've been to multiple lucky to work with James who was absolutely wonderful, very knowledgeable and helped us a lot to find what we're looking for. We've been to multiple dealerships and multiple sales people, no one has the demeanor and integrity of James. I didn't make it easy for him either. But when I go looking for a car again i'll be looking to work with James. Fantastic representation of the brand and excellent service. More

by NewBMW Verified Customer Verified Customer

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We had a wonderful experience buying our i3 with the intelligent, well-informed, respectful help of James Kim. We had come to do a test drive of the i3 to see if we wanted to "go electric" and ended up intelligent, well-informed, respectful help of James Kim. We had come to do a test drive of the i3 to see if we wanted to "go electric" and ended up buying a beautiful car. We love the car. Also, we would absolutely recommend James as a contact to any of our friends seeking to buy or lease a BMW. He was organized, attentive, polite, and there for us when we needed his input. He also left us alone to discuss things privately when we needed that. He is very much an asset to your organization. Had he been pushy or rushed us, we would have not bought the car. More

by maryseward1639 Verified Customer Verified Customer

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James Kim and Pacific BMW really went above and beyond in helping me choose my car. James Kim was able to answer all my questions and was very professional and easy to work with. helping me choose my car. James Kim was able to answer all my questions and was very professional and easy to work with. More

by jacklaurt Verified Customer Verified Customer

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It was quick and easy! Nelli took great care of us. We purchased a used certified BWM i3. We originally came in to see another car, but it had been sold. They honored the lower price for a very similar purchased a used certified BWM i3. We originally came in to see another car, but it had been sold. They honored the lower price for a very similar car. We appreciated that! More

by lhasegawa22 Verified Customer Verified Customer

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My initial interaction with them was good untill the My initial interaction with them was good untill the sold me the car ,they kept it an additional 4 days and kept giving me the run around as to wh My initial interaction with them was good untill the sold me the car ,they kept it an additional 4 days and kept giving me the run around as to why they couldn't get it to me, I still have not received my car yet and they really haven't tried to help be since taking my money I feel I talked to the manager who never returned my call to help me either , I will not be returning or recommending this dealership. More

by mrichburg30 Verified Customer Verified Customer

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James was really good salesman, friendly, and very good at explaining the features on the car. Also Ray explained the contract really good and gave me a good deal at explaining the features on the car. Also Ray explained the contract really good and gave me a good deal More

by gcorvera1213 Verified Customer Verified Customer

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I'm new in the BMW family as I just got my vehicle. Overall great service from the sales rep and the follow up after my purchase! Overall great service from the sales rep and the follow up after my purchase! More

by Bridgette Verified Customer Verified Customer

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Sales associates and service advisors at Pacific BMW have given me the service beyond my expectations. They are very friendly and pleasant whenever I need some advice. given me the service beyond my expectations. They are very friendly and pleasant whenever I need some advice. More

by BOHUN55 Verified Customer Verified Customer

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I drove 400miles from Phoenix to Pacific BMW to get a 2021 x5. Chris Choe and James Kim were so great I am buying my BMW from nowhere else from now. Thank you guys. 2021 x5. Chris Choe and James Kim were so great I am buying my BMW from nowhere else from now. Thank you guys. More

by plkim0608 Verified Customer Verified Customer

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James was great! Very knowledgeable, courteous and straight-forward. Didn't have the best experience with the finance department. Had to wait forever and our finance guy seemed a little inpatient. I h straight-forward. Didn't have the best experience with the finance department. Had to wait forever and our finance guy seemed a little inpatient. I held onto the pen I used to sign the documents and when I stood to leave the office, he said "Um, that's my pen." (It was a BMW logo pen...1 of many on his desk.) OK, dude, here's your pen back. More

by XANDRAMA Verified Customer Verified Customer

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