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James Lanzo
James Lanzo at Liberty Honda

James Lanzo | Page 10

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Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
240 Reviews
4.8

240 Reviews

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240 Reviews of James Lanzo

October 03, 2023

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Employee Rating

My needs were met efficiently and effectively in a professional and friendly manner. Excellent care. More

by malazelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Kimberly Feliciano, Leslie Mercado-Sanchez, Jonathan Roath

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Oct 04, 2023

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 03, 2023

Dealership Rating
Employee Rating

As usual Liberty Honda is very professional and always helpful. They a have great staff. More

by LADY1084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Kimberly Feliciano, Leslie Mercado-Sanchez, Jonathan Roath

Print
Oct 04, 2023

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

September 13, 2023

Dealership Rating
Employee Rating

Great experience with Jim Lanzo. He was extremely helpful and informative. He helped me understand. More

by shanawilliams76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 13, 2023

Liberty Honda responded

Thank you, Shana! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2023

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Employee Rating

Very professional and friendly. Already know what to do. My car got everything in a timely way love everything they did to my truck. I will definitely recommend this spot and this c More

by rainbow2930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Scott Brewer, Jonathan Roath

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Sep 08, 2023

Liberty Honda responded

Thank you for taking the time to share your review! We appreciate your business and hope to see you again.

September 08, 2023

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Employee Rating

I was very pleased with the service that I received at Liberty Honda. I was able to get an appointment at a convenient time. More

by LeasedAnAccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Kimberly Feliciano, Leslie Mercado-Sanchez, Jonathan Roath

Print
Sep 08, 2023

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

September 07, 2023

Dealership Rating
Employee Rating

Great service from Jim and the team I was well taking care of by Jim More

by SPHWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 08, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

September 02, 2023

Dealership Rating
Employee Rating

Prompt service, not pushing in trying to sell services, pretty honest , Good availability in appointment times More

by DRMY1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 05, 2023

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2023

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Employee Rating

I showed up for service at my appointed time, and had no weight. The service technician was friendly knowledgeable, and told me exactly what needed to be done. I received a full an accurate estimate prior t More

by DAVEKINDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 01, 2023

Liberty Honda responded

Thank you for your very kind review, Dave. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

August 31, 2023

Dealership Rating
Employee Rating

Excellent customer service all the time. I only take my car to honda to fix. More

by LADY1084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Kimberly Feliciano, Leslie Mercado-Sanchez, Jonathan Roath

Print
Sep 01, 2023

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

Aug 31, 2023

LADY1084 responded

Excellent customer service and quality work.

August 31, 2023

Dealership Rating
Employee Rating

Punctuality, quality of service and cordiality of the advisor are the highlights. Amenities are comfortable for those waiting for service. More

by thiago.prediger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 31, 2023

Liberty Honda responded

Thiago, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad James and our team were able to help, and we hope to see you again!

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