James Lanzo
James Lanzo at Liberty Honda

James Lanzo | Page 10

Dispatcher

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.8
230 Reviews
4.8

230 Reviews

Write a Review

230 Reviews of James Lanzo

August 31, 2023

Dealership Rating
Employee Rating

Great service. Professional and Very efficient. I will definitely come back again if my car needs a service. More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Liberty Honda responded

Mohammed, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 31, 2023

Dealership Rating
Employee Rating

I was happy that my service could be done by my favorite Liberty Honda mechanic, Joe Trust. More

by Glenn Levasseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Trust

Aug 31, 2023

Liberty Honda responded

Glenn, It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

August 31, 2023

Dealership Rating
Employee Rating

Worst service ever …. bad communication and costumer’s service …plus they try to charge extra for the services More

by nanclarescata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Brewer

Aug 31, 2023

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly to let me know the best way to contact you and I will reach out. You can reach me by email at Gundersond@executiveag.com or by phone at (860)241-1428

August 30, 2023

Dealership Rating
Employee Rating

The Liberty Honda service is qucik and the receptionists are polite and patient. Good experience! More

by chenxinhong0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Kimberly Feliciano, Leslie Mercado-Sanchez, Jonathan Roath

Aug 31, 2023

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

August 26, 2023

Dealership Rating
Employee Rating

I fine on the dealership to be efficient. Very attentive to the clients. Needs work with you to Make sure all your needs are met More

by delairelaura86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Matthew Falcon , Scott Brewer, Kimberly Feliciano, Leslie Mercado-Sanchez, Jonathan Roath

Aug 27, 2023

Liberty Honda responded

Thank you, Laura! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

August 23, 2023

Dealership Rating
Employee Rating

Decent behavior good staff and very cooperative and mannerly deal with the customers and will again visit for any future assistance More

by Hamza.faisal78642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Brewer, Jonathan Roath

Aug 24, 2023

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Aug 23, 2023

Hamza.faisal78642 responded

Very cooperative staff and decent behavior

August 19, 2023

Dealership Rating
Employee Rating

I love the service at this dealership, i walked in the door and told the salesman what I wanted and he went out and found it in a few days, than I purchased my vehicle there and will continue to use this More

by SEXIK49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Scott Brewer, Leslie Mercado-Sanchez, Jonathan Roath

Aug 21, 2023

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

August 17, 2023

Dealership Rating
Employee Rating

Good service people, good communicators, reliable. Their team follows up with what they commit to. More

by Bhendery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Aug 18, 2023

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

August 17, 2023

Dealership Rating
Employee Rating

No issues with the dealership. Jim was very helpful with the issue. However, I did need to go back a second time because the issue wasn’t resolved the first time. I was then given More

by trishentley
Recommend Dealer
Yes
Aug 18, 2023

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 16, 2023

Dealership Rating
Employee Rating

It is clean, the customer service representative was professional, once car ready explained items concern More

by loymor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with James and our team and don't hesitate to let us know if we can be of further assistance.

...
10
...

Dealership Inventory (167 Vehicles)

used 2023 Honda Civic car, priced at $26,563
2023 Honda Civic
used
Platinum White Pearl exterior
Manual
Front-wheel Drive
used 2024 Honda CR-V Hybrid car, priced at $35,402
2024 Honda CR-V Hybrid
used
Canyon exterior
CVT
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $45,198
2026 Honda CR-V Hybrid
new
Gray exterior
CVT
All-wheel Drive
new 2026 Honda Prologue car, priced at $50,148
2026 Honda Prologue
new
White exterior
Automatic
All-wheel Drive
new 2026 Honda Odyssey car, priced at $45,488
2026 Honda Odyssey
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $45,198
2026 Honda CR-V Hybrid
new
Blue exterior
CVT
All-wheel Drive