James Lanzo | Page 11

The person did fix my tire was very nice in humble human being was very help full being was very help full More

by jawidkhan77 Verified Customer Verified Customer

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Jim was great. He was nice and professional with his service. He explain to me in detail of what I needed on my next visit and didn’t try to sell me something I did He was nice and professional with his service. He explain to me in detail of what I needed on my next visit and didn’t try to sell me something I didn’t need. More

by Ngocpham1122 Verified Customer Verified Customer

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Timeline of needed services was explained to me and seemed honest. Cleaning suggestions for my sticky sap problem were also appreciated when I asked about how to remove. seemed honest. Cleaning suggestions for my sticky sap problem were also appreciated when I asked about how to remove. More

by CINDYS Verified Customer Verified Customer

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Excellent price, quality and efficiency. Original products and good performance for the proper functioning of the car. Original products and good performance for the proper functioning of the car. More

by AFM08741 Verified Customer Verified Customer

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The service depart ment has been responsive and easy to work with. I recommend it. work with. I recommend it. More

by MARCHETTIRON Verified Customer Verified Customer

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The service was awesome, customer service was excellent. Everything was detailed and explained to me Everything was detailed and explained to me More

by Beverlyrobertson2 Verified Customer Verified Customer

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Cash out receptionist rude & unprofessional, "You have to wait". Told her I was feeling and needed to cash out-pay. Tech did her job, he was professional & apologize for her. She acted as a street vendor. No wait". Told her I was feeling and needed to cash out-pay. Tech did her job, he was professional & apologize for her. She acted as a street vendor. No good represantion of this dealer. More

by Nydcar Verified Customer Verified Customer

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This dealership is a complete joke. Jim Lonzo has some of the worst communication skills of any advisor I’ve ever had. Y’all had my car for a month and barely made any attempt to commu Jim Lonzo has some of the worst communication skills of any advisor I’ve ever had. Y’all had my car for a month and barely made any attempt to communicate with me and keep me in the loop. After a month I finally get my quote and it was for over $5200, and no attempt was made to really give me choices. It was basically replace the entire air conditioning system or nothing. I also feel that my Civic was sabotaged by this service department as my air conditioning still functioned as I brought the car in, and now it does not work at all. The BBB and Honda corporate will be contacted soon. More

by colcholl Verified Customer Verified Customer

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I always have great customer service and work done on both my wife’s vehicle and mine. both my wife’s vehicle and mine. More

by NKING11 Verified Customer Verified Customer

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Everyone was very kind. Efficient. I did not have to wait long and they did their job. Efficient. I did not have to wait long and they did their job. More

by joe@urbanskicpa.com Verified Customer Verified Customer

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