James Lanzo
James Lanzo at Liberty Honda

James Lanzo | Page 13

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Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of James Lanzo

June 29, 2023

Dealership Rating
Employee Rating

Jim was knowledgeable and courteous, He answered all of our questions and kept us informed as the extensive repairs were being done. He was a pleasure to deal with. More

by TWOKSTAMP
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

June 25, 2023

Dealership Rating
Employee Rating

Have my car over 10 years and always had and have great service and friendly staff... More

by JHHAYNES26
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Jun 26, 2023

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

June 23, 2023

Dealership Rating
Employee Rating

Service was great and easy. Did Express drop off and had a call from Jim first thing the next morning More

by KERRI.MESSEMER
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Liberty Honda responded

Kerri, Thanks for sharing about your experience with Liberty Honda. Jim and our team appreciate your business and hope to see you again soon! Dave Gunderson

June 19, 2023

Dealership Rating
Employee Rating

Jim is fantastic ! He goes beyond the call of duty Ensure that all clients are highly satisfied. Each time I take my car for servicing - I ask for him specifically beca More

by DADRIEMS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Feliciano

Jun 19, 2023

Liberty Honda responded

Thank you, Dadrie, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Dave Gunderson

Jun 19, 2023

Liberty Honda responded

Thank you for your very kind review, Dadrie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

June 17, 2023

Dealership Rating
Employee Rating

They did a good job servicing my vehicle. However, I made my appointment for a service and they didn't perform it. I needed an oil change and my windshield wipers replaced. They did the oil c More

by KIMBERLYNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

Liberty Honda responded

Quality customer service is always our number one priority, and we apologize for the wait and the lack of service on your wipers. We truly appreciate your business. Dave Gunderson

June 11, 2023

Dealership Rating
Employee Rating

Had an easy time a Liberty Honda for my transmission fluid change. Jonathan was amazing!!! More

by PCABRERA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik, Jacob Mascola, Jonathan Roath

Jun 12, 2023

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again! Dave Gunderson

June 10, 2023

Dealership Rating
Employee Rating

Chloe has always provided top level service every time I bring one of my two Hondas for servicing. She explains each service that will be performed and the cost up front, so there are no surprises. Chloe is More

by Gerald F Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

Jun 11, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

May 27, 2023

Dealership Rating
Employee Rating

Had my rear differential changed. Start to finish 1 1/2 hour. And they washed my car. Very satisfied. More

by jmfarrside
Recommend Dealer
Yes
May 28, 2023

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

May 26, 2023

Dealership Rating
Employee Rating

I have been pleased with service and with interactions with sale representatives. I am becoming a loyal customer More

by Carol_Raza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley

May 28, 2023

Liberty Honda responded

Thank you, Carol, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

May 25, 2023

Dealership Rating
Employee Rating

Appt for oil change. .was told Iif I need a tire rotation. Told him I will do it next time. Everything else was good. More

by APPIATUL
Service Price Transparency
Service Time
Recommend Dealer
Yes
May 26, 2023

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

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