
26 Reviews
Write a ReviewDealership Experience
1 yr, 2 mos
Industry Experience
1 yr, 5 mos
Languages Spoken
English
Korean
26 Reviews of James Lee
June 01, 2025
James Lee made my experience buying my new 2025 Escalade a breeze. I visited several Cadillac dealerships and what stood out to me about James was his communication, professionalism, and honesty, without ev a breeze. I visited several Cadillac dealerships and what stood out to me about James was his communication, professionalism, and honesty, without ever feeling pressured or pushed. He was wonderful to work with from start to finish and made my buying experience pleasant and stress-free. I would recommend him and Sarant to anyone looking to purchase or lease their Cadillac. They truly care about their customers’ satisfaction. More
Other Employees Tagged: Michael Lugo
May 31, 2025
The team at Sarant is communicative, knowledgeable and committed to superior customer service. They were informative and transparent, keeping me updated through every stage of the process. Post delivery, committed to superior customer service. They were informative and transparent, keeping me updated through every stage of the process. Post delivery, James continued to reach out to ensure satisfaction and answer any questions. Going above and beyond is the norm here! More
Other Employees Tagged: Michael Lugo
May 31, 2025
James was the absolute best! Explained the process thoroughly, very knowledgeable, professional , patient and answered all our questions. We picked our car up late one afternoo Explained the process thoroughly, very knowledgeable, professional , patient and answered all our questions. We picked our car up late one afternoon in the day so he called the next day to come to our home and go over all the car features so we were comfortable. What service! Coming to our home after we purchased. I would definitely purchase another car from James and Sarant. Truly a dealership that makes you very comfortable. Thank you so much More
Other Employees Tagged: Antonio Centeno, Joseph Mistretta, Darlene Bonilla, Michael Lugo, Gerson Maldonado
May 28, 2025
Absolutely amazing and professional tom and john and team great very professional fast reliable prompt great very professional fast reliable prompt More
Other Employees Tagged: Michael Lugo, Thomas Conran
May 03, 2025
James was knowledgeable and kind. He’s a great salesman. The whole staff at Saurant was wonderful. I highly recommend this establishment if you’re shopping for a Cadalic. He’s a great salesman. The whole staff at Saurant was wonderful. I highly recommend this establishment if you’re shopping for a Cadalic. More
Other Employees Tagged: Darlene Bonilla, Michael Lugo, Alexander Bowen
March 05, 2025
They left me speechless! !!! Linda Meyer referred me to this dealer, and I was welcomed with open arms. The professionalism, attention to detail, and the friendly atmosphere m !!! Linda Meyer referred me to this dealer, and I was welcomed with open arms. The professionalism, attention to detail, and the friendly atmosphere may feel like I came over a family/friends house. I live in CT and would definitely take the drive back out to LI just to be a part of that team. More
Other Employees Tagged: Vic Castagna, Dina Campanaro
February 18, 2025
Everyone at this dealership was so nice and very knowledgeable. They took all the time that was needed to explain everything in depth to me and made sure I knew how to use all the features in the ca knowledgeable. They took all the time that was needed to explain everything in depth to me and made sure I knew how to use all the features in the car before I left the dealership with it. My salesman John was great and so was Vic who completed all our paperwork. I highly recommend Sarant Cadillac. More
Other Employees Tagged: John F. Nassour, Sr., Vic Castagna
January 24, 2025
Joe was very nice and respectful. I guess the only complaint I have we were told that it would take 1 hour for the oil change... it took more than 2 hours. this is why I gave it 4 s I guess the only complaint I have we were told that it would take 1 hour for the oil change... it took more than 2 hours. this is why I gave it 4 stars instead of five stars. More
Other Employees Tagged: Joseph Mistretta
September 18, 2024
EVERY TIME I CALLED JAMES PICKED UP ANSWERED MY QUESTIONS AND IF HE DID NOT KNOW HE SAID HE WOULD CALL ME BACK WITHIN A HALF HOUR LATER HE CALLED ME BACK AND SATISFIED ALL QUESTIONS. AND IF HE DID NOT KNOW HE SAID HE WOULD CALL ME BACK WITHIN A HALF HOUR LATER HE CALLED ME BACK AND SATISFIED ALL QUESTIONS. More
August 17, 2024
The salesman Jsmes Lee was very helpful and informative. He answered all my questions and was very kind. We went back the day after we picked up the car because molding was popping up and they took car ri He answered all my questions and was very kind. We went back the day after we picked up the car because molding was popping up and they took car right in to fix it. More
Other Employees Tagged: Antonio Centeno
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