Darlene Bonilla
Darlene Bonilla at Sarant Cadillac
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Darlene Bonilla

Showroom Coordinator

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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5.0
71 Reviews

Darlene is the first friendly face you will see when you come into Sarant. She will gladly assist you and be the initial start to the road of your new car sale!

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

71 Reviews

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71 Reviews of Darlene Bonilla

March 23, 2024

Dealership Rating
Employee Rating

From my initial visit in 2019 to date I cannot say enough about the attention, treatment, care and respect I receive ANY time I walk through ANY door at Sarant Cadillac. My most recent visits have been espec More

by MARGARET6586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Sarant Cadillac responded

Thank you for the kind words! We take pride in creating a welcoming environment for our customers, and we're thrilled to hear about your positive experiences at Sarant Cadillac. Alexander's dedication to your satisfaction is truly appreciated, and we'll be sure to share your praise with him and the entire team. Welcome to the Sarant family!

February 29, 2024

Dealership Rating
Employee Rating

My sales Rep Matt was great. He took his time explaining everything and answered all my questions. More

by DARIOJ12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Bowen, Matthew Ryan

Feb 29, 2024

Sarant Cadillac responded

We're thrilled that Matt was able to make your visit easy and enjoyable!

October 07, 2023

Dealership Rating
Employee Rating

Dina at Sarant Cadillac was amazing. She was extremely patient, professional and knowledgeable. She knows every inch of the cars she sells and took the time to explain it all to me. Most More

by tom.buda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for highlighting some of our staff that made your purchase experience such an enjoyable one. We are honored to have been chosen to purchase your new Escalade. We're always here for you for any future automotive needs you may have!

September 30, 2023

Dealership Rating
Employee Rating

Always receive excellent hands in assistance from our salesman and all other staff and service employees. More

by KatAts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano, Matthew Ryan

Oct 01, 2023

Sarant Cadillac responded

Thanks for your feedback! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Please let us know how we can continue to help with your car and service needs!

September 28, 2023

Dealership Rating
Employee Rating

Ih ad a good experience but I was there for 3 hours and it was supposed to be an hour and a half More

by Dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Sarant Cadillac responded

We appreciate your feedback, and we regret to hear about the extended wait time during your visit. We strive to provide efficient service and will work on improving our process. Thank you for taking the time to leave a review.

September 13, 2023

Dealership Rating
Employee Rating

No nonsense, straight to the point salesman (Alex Bowen)! Finance was no nonsense as well! More

by jpalermo11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Alexander Bowen

Sep 14, 2023

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2023

Dealership Rating
Employee Rating

Dina and the entire team at Sarant were a pleasure to work with! Went above and beyond to make getting my dream car well a dream come true! More

by nbeckbarash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2023

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2023

Dealership Rating
Employee Rating

Excellent staff, good selections on premises, convenient location, clean surroundings, prompt responses to concerns, willingness to engage in the interest of the customers’ goals. More

by carmenhellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres, Michael Lugo

Jul 16, 2023

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. If we can help you further in any way, please let us know!

Jul 17, 2023

carmenhellers responded

I had a great experience!

July 11, 2023

Dealership Rating
Employee Rating

I am very impressed with the operations of Sarant Cadillac. I never felt rushed or pressured to buy, many dealerships can be pushy in their approach to make a sale. My salesman Eli Torres was very pr More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2023

Sarant Cadillac responded

That's great to hear! Thank you for taking the time to let us know how we're doing. We will pass along your compliments to Eli and the rest of our team. Thank you for choosing us and we hope you enjoy your new Cadillac!

June 18, 2023

Dealership Rating
Employee Rating

I am so happy with my purchase wow best people in the whole store Our salesperson is the best More

by Babyjustin333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Sarant Cadillac responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Sarant Cadillac. Thank you for trusting us with this process!

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