Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Mangene
James Mangene at Scranton Cadillac GMC of Vernon
Refer Me

James Mangene | Page 8

Sales and Leasing Consultant

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
4.9
167 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

17 yrs

4.9

167 Reviews

Write a Review

167 Reviews of James Mangene

April 16, 2021

Dealership Rating
Employee Rating

We were so Happy with the service provided by James not all sales people make you feel as though your needs are important as he did. We could not be more please with this dealership and also Evan Blanchett More

by Decdaily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print

March 24, 2021

Dealership Rating
Employee Rating

James went above and beyond to help me throughout the process of purchasing my vehicle and I couldn’t be more thankful! Check them out, you won’t be disappointed! More

by degraciajas
Recommend Dealer
Yes
Helpful
Report | Print

March 09, 2021

Dealership Rating
Employee Rating

The first business manager I worked with (Bo Braziler) was either dishonest with me or poorly trained. James Mangene and Evan Blanchette were very good. More

by JAMES.O.BRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette, Bo Braziler - very unsatisfactory experience

Helpful 1
Report | Print
Mar 10, 2021

Scranton Cadillac GMC of Vernon responded

Mr. O'Brien, We are very concerned about what happened during your visit, and our GM has been looped in to ensure it is addressed properly. He will work with Evan and James to get more information, but if there is anything you would like to add, or discuss further, he would like to talk with you. You can either give us a call at 860-872-9145, or if it's more convenient, I can have him reach out to you - just respond to this review (privately if you prefer) with your full name and and the best time/method to contact you, and I will see that he gets the message and reaches out to you. Again, please accept our apology, and our thanks for taking the time to give us your honest feedback.

Mar 15, 2021

JAMES.O.BRIEN responded

My experience with the first Finance person (Bo) started with his making a snarky remark, to the effect that "maybe we can get you an 8 track player" when i mentioned that I was disappointed that the car I was buying didn't have a CD player in it. I took that as more of an insult than a joke . I had told James that I was looking for a monthly payment of around $250 / mo. during our discussions. Bo then offered me a 5.39% plan over an 80 month period to meet that goal. I thought that was too high and indicated I was going to shop that rate at my bank. He asked me which bank I used and he pulled it's web page up and showed me the top of the page while he indicated to me that the page showed that the bank wouldn't offer a loan on any car older than 2018. When I asked him to scroll the page down a bit to see if they said anything about older models, he didn't do it as requested. Instead, he commented that Credit Unions won't do a 2017 model either, diverting my attention from the screen. I found both of those comment to be false statements. Through shopping with both my bank and my credit union, I was able to get confirmation of better rates on the same loan amount, one as low as 3.25%, When I came back in to place my down payment, I met with Evan to advise him that I was going to finance privately. He was able to sweeten the deal a bit and I wound up financing through him. Ultimately, the sale and financing were satisfactory, however, I had to waste a few hours of business time shopping for a better rate. I think that the rate I ultimately received should have been offered in the first place.

March 06, 2021

Dealership Rating
Employee Rating

They were awesome to deal with, very accommodating and have most aggressive pricing on beautiful used vehicles across the NE states. Thanks James M. We'll definitely be back. Jamie & Chris from NH. More

by jjteague64
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print

March 05, 2021

Dealership Rating
Employee Rating

The sales rep was a gentleman; friendly and knowledgeable about the vehicles. He stayed on top of things without being pushy and we ended up buying 2 vehicles More

by ROGERPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print

February 28, 2021

Dealership Rating
Employee Rating

I am very happy with the deal that we made on the lease and am very pleased with the services provided during my visit. Great Work to all! More

by dwarfboy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bo in finance was great. 5 stars

Helpful
Report | Print

February 04, 2021

Dealership Rating
Employee Rating

James was great to work with.the was very reliable and honest and pleasant to work with. You would not be disappointed to work with James. More

by JANELSVACTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print

February 03, 2021

Dealership Rating
Employee Rating

They are always welcoming. As a customer since 2012, it’s refreshing to have the service consistent with their care of my vehicle. Thank you. More

by Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Beverly Rhoads , Amanda Soucie

Helpful
Report | Print

February 02, 2021

Dealership Rating
Employee Rating

James was So friendly and helpful in our purchase. Thank you so much for assisting us with our purchase in our first brand new vehicle. More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print

January 30, 2021

Dealership Rating
Employee Rating

James was great! Super easy to work with and went above and beyond for us. We stopped by without an appointment at the end of his shift, and he stayed more than two hours later to make sure we were taken c More

by jesslravenelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Champagne

Helpful
Report | Print
1
...
7
8
9
...
17

Dealership Inventory (180 Vehicles)

used 2017 Buick Encore car, priced at $14,456
2017 Buick Encore
used
Red exterior
6-Speed Automatic Electronic with Overdrive
AWD
$14,456
View Details
used 2019 Chevrolet Silverado 1500 car, priced at $33,641
2019 Chevrolet Silverado 1500
used
Blue exterior
8-Speed Automatic
4WD
$33,641
View Details
used 2019 Chevrolet Silverado 2500HD car, priced at $40,856
2019 Chevrolet Silverado 2500HD
used
Blue exterior
6-Speed Automatic HD Electronic with Overdrive
4WD
$40,856
View Details
used 2019 GMC Sierra 1500 car, priced at $40,254
2019 GMC Sierra 1500
used
Black exterior
8-Speed Automatic
4WD
$40,254
View Details
used 2020 GMC Sierra 1500 car, priced at $47,221
2020 GMC Sierra 1500
used
Gray exterior
10-Speed Automatic
4WD
$47,221
View Details
used 2020 GMC Sierra 1500 car, priced at $41,988
2020 GMC Sierra 1500
used
Black exterior
10-Speed Automatic
4WD
$41,988
View Details
View All Inventory