James May
James May at Beck Ford

James May

Sales Professional

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of James May

August 08, 2025

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Employee Rating

One of the best buying experiences that I’ve ever had. Everyone there was super friendly, gave me the best advice and made it an easy buying process More

by raymod28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Fullerton, Joel Price

Aug 12, 2025

Beck Ford responded

Thank you for the amazing feedback! We’re so glad to hear that you had a great experience at our dealership. Our team prides itself on providing friendly service, helpful advice, and a smooth process, and it’s wonderful to know we delivered on all three. Enjoy your new vehicle!

July 14, 2025

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Very friendly and easy to work with. James was very helpful and prompt on everything More

by cb914069
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Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger

Jul 15, 2025

Beck Ford responded

Thank you for your kind words. James will be happy to hear that you were happy with your purchasing experience at Beck Ford. We look forward to assisting you with all of your vehicle needs in the future. We'll see you on your first service visit!

July 02, 2025

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female sales person pleasant but didn't want to go outside in the heat to show vehicles. she failed to keep an appt with me and was seen by another rep who had to restart the process all over again. I More

by PATSCATS15
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 03, 2025

Beck Ford responded

Thank you for taking the time to share your experience with us. First and foremost, I want to sincerely apologize for the multiple frustrations and disappointments you encountered during your recent visit. As a loyal Ford customer for over 40 years, your continued business means a great deal to us, and it's clear we fell short of the service you rightfully expect and deserve. Your feedback about your interaction with our sales team is deeply concerning. Every member of our team should be committed to providing courteous, attentive, and professional service—regardless of the weather or circumstances. It's unacceptable that your appointment was missed and that communication regarding pricing and discounts was inconsistent. We also regret any pressure you felt regarding your SUV, especially after expressing your preference. I also want to acknowledge your long-standing concerns regarding your AC and the freon smell. Your health and safety are top priorities, and I'm very sorry if our service team did not give your concerns the attention they required. I will be sharing this with our service management team for immediate review. I'm glad to hear Jeremy in the Quick Lane provided you with a positive experience—that’s the standard we strive for across all departments. That said, we will also review the discrepancy on your service invoice regarding the tire recommendation to ensure more accurate reporting going forward. We appreciate your honest feedback and would welcome the opportunity to make this right if you’re open to it. Please call our management team directly at (386) 328-0344, ext. 135—we value your voice and would like to restore your trust in our dealership.

June 07, 2025

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Great knowledge of product, courtesy beyond normal the best dealership General Manager very helpful Yhank you Beck Ford More

by LBFREEMAN1
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Recommend Dealer
Yes
Jun 09, 2025

Beck Ford responded

Thank you for the 5-star review! We appreciate your business!

June 01, 2025

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This was the most amazing customer service and car buying experience I’ve ever had. From initial conversations to post sale- I’d rate this experience a 10 out of 10!! We love the car, and if anyone is lookin More

by RMYOUNG_0319
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Recommend Dealer
Yes

Other Employees Tagged: Parker, Emma

May 23, 2025

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in 64 years my first new truck. Everyone did a great job thanks for the Patience with My grouchy old self More

by JHP4PPSS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 27, 2025

Beck Ford responded

Thank you for sharing such a special milestone with us! We’re honored to have been part of your very first new truck experience after 64 years. Our team was happy to help every step of the way — grouchy or not! 😊 We truly appreciate your kind words and your trust in us. Enjoy that new truck, you’ve earned it!

April 19, 2025

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They did a good job, it was fast and correct, they did however have to be asked for the car wash ticket. More

by jhiggin190
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 10, 2025

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The receptionist, quick lane department, all car salesman, James, Joel, Ike, Jeremy, Rexx were excellent!!!! More

by sandrabillingslea
Sales Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Beck Ford responded

Thanks for the awesome review! We're so glad to hear you had a great experience with James, Joel, Ike, Jeremy, Rexx, our receptionist, and the Quick Lane crew. We'll make sure they're all aware of your comments. We'll see you next time!

April 10, 2025

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Employee Rating

Everyone welcomed my husband and I to the dealership. All areas were clean and each department made us feel comfortable. Very Satisfied. More

by sandrabillingslea
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2025

Beck Ford responded

Thanks, Sandra! We're excited to have you and your husband join our Beck family!

March 18, 2025

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Fair, friendly, and fast. I reached out about a specific vehicle and they confirmed it was there. Told James when I would be there and he said he would have it out front. I sh More

by gageploegert
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger , PJ Knipp

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