James Palmer | Page 2

James is very professional at every interaction I have had with him at the service center. He does a fantastic job at communicating updates for the car as service is performed. had with him at the service center. He does a fantastic job at communicating updates for the car as service is performed. More

by Chris Verified Customer Verified Customer

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It's nice to take your vehicle somewhere other than you bought it and your royalty like you bought it there. I just got my AT4 Yukon back today and they scrubbed the bugs off the grill, it runs like a char bought it and your royalty like you bought it there. I just got my AT4 Yukon back today and they scrubbed the bugs off the grill, it runs like a charm and neither was an easy task. More

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Everyone was very pleasant. Greeted when I drove into the service bay. Over heard other conversations, all were polite. Was advised my car would take longer than I had been a Greeted when I drove into the service bay. Over heard other conversations, all were polite. Was advised my car would take longer than I had been advised. They set an uber to take me home and other one to take me back. Car was washed and vacuumed when I picked it up. More

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Took my car in for a ratting noise. Within a couple of hours he told me the issue and told me it was covered under my extended warranty. Advised it would take 2 to 3 days for parts. Kep Within a couple of hours he told me the issue and told me it was covered under my extended warranty. Advised it would take 2 to 3 days for parts. Kept me informed and got it back quicker than expected More

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Gabe and everyone are very helpful. I did ask for a price to repair my bumper, but twice no one has responded to my request. I did ask for a price to repair my bumper, but twice no one has responded to my request. More

by JDHOLLAND2003 Verified Customer Verified Customer

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James in the service department is the Best very polite he went above and beyond to help us We were visiting Jacksonville , my sister was in the Mayo Hospital he went above and beyond to help us We were visiting Jacksonville , my sister was in the Mayo Hospital More

by djgantt63 Verified Customer Verified Customer

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Routine new car Oil change took over 2 hours. Service advisor called me at home to see if I still wanted the complimentary wash when my husband took the car in and was sitting 3 feet away. Ha Service advisor called me at home to see if I still wanted the complimentary wash when my husband took the car in and was sitting 3 feet away. Had trouble when I bought the car in November and was giving them another chance to recover. This was the worst experience and my husband had to cancel the meeting he had the afternoon. May never go back. More

by Jterns Verified Customer Verified Customer

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Excellent service and professionalism by James and his team! From getting my vehicle in, servicing on time and helping me coordinate Uber ride while awaiting. Great team. team! From getting my vehicle in, servicing on time and helping me coordinate Uber ride while awaiting. Great team. More

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James was a great service advisor. He was thorough.with all the things I needed done and informed me about a few other issues that I had and will probably be back to get them done. He was thorough.with all the things I needed done and informed me about a few other issues that I had and will probably be back to get them done. More

by toddhorsley Verified Customer Verified Customer

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Fast and friendly service. Complimentary wash was a bonus service that I was nit expecting. Complimentary wash was a bonus service that I was nit expecting. More

by ted36 Verified Customer Verified Customer

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