James Parker | Page 2

Very friendly staff that walked us through the whole process. Took time to educate us both on leasing and made us both feel very comfortable in asking questions. Would definitely recommend this deale process. Took time to educate us both on leasing and made us both feel very comfortable in asking questions. Would definitely recommend this dealership More

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Always courteous, kind and outstanding customer service. We are on our third Acura, says alot. We are on our third Acura, says alot. More

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Thanks everything was great happy with my purchase really really appreciate all the help and support really appreciate all the help and support More

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Knowledgeable, positive, and low pressure group. Most enjoyable purchase ever making sure we were their #1 priority Most enjoyable purchase ever making sure we were their #1 priority More

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Everyone here made the process of buying a car easy and pleasant. Plus they had the exact car I wanted which was amazing at this time. pleasant. Plus they had the exact car I wanted which was amazing at this time. More

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Always a great experience. The Lounge is a perfect work space with plenty of comfortable seating!! This team is always on top of things, efficient and communicative!! Thank You The Lounge is a perfect work space with plenty of comfortable seating!! This team is always on top of things, efficient and communicative!! Thank You Goodson Acura!! More

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CAN YOU SAY BAIT AND SWITCH DON’T BUY HERE THATS WHAT YOU MAY GET HERE LIKE I DID. I was quoted a price by the finance Manager Arthur the night before and I again on 3 occasions on a recorded conversation t MAY GET HERE LIKE I DID. I was quoted a price by the finance Manager Arthur the night before and I again on 3 occasions on a recorded conversation that it was in fact the 2023 MDX Type S Advanced he said YES all 3 times and gave me the same price of $1155 a month. The day I was supposed to arrive I get a call from the dealership 3 times to see what time I was going to arrive even one call from Brandon the finance MGR and all 3 times I verified the price was for the MDX Type S Advanced again on a recorded call and all 3 times I was told yes. When I arrived the MDX TYPE S ADVANCED was waiting for me to test drive when I told them I would buy the vehicle. This is WHERE THE BAIT AND SWITCHED occurred. I was told by Brandon the Finance Manager on duty that the price they had given me was incorrect and the new price was over $300 more per Month for the lease I wanted. I asked if that was the case why would they have the Type S advanced ready for me to test drive and not the vehicle he said the price was for and he stuttered and had no answer and left off mumbling to himself. I then requested to speak to the GM he was not in supposedly, but then within 1/2 hour he called back HIS NAME IS JAVIA ANKUR. He was very inconsiderate and could care less what happened to me and the fact that I drove 70 miles to get played. JAVIA gave me excuses such as (keep in mind this is recorded) that Arthur the Mgr that gave me the price the night before is “Old” and has “has issues remembering or doing the right thing” and that “he has done this several times already” to, everyone makes mistakes to this was an honest mistake. I then informed him that regardless of how pretty he would paint this it is still a BAIT AND SWITCH. I then preceded to tell him I would write to the ownership of the dealership and he could care less and seem very unbothered but that which leads me to believe that OWNERSHIP PROMOTES THIS BAIT AND SWITCH TACTICS I also told him I would blast this in as many social medias as I could and again he basically could care less again leading me to believe that this BAIT AND SWITCH tactics is accepted by ownership and that the bad reviews also don’t bother them More

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This is vehicle #3 from Goodson, and the experience is always the best. Thanks to James, Arthur and Justin for making the process so quick and easy! I'll be back in a few months to upgrade my RDX. always the best. Thanks to James, Arthur and Justin for making the process so quick and easy! I'll be back in a few months to upgrade my RDX. More

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The team was wonderful to deal with and made the experience very easy and efficient. I truly appreciated the balance they maintained between informant and efficient. I left knowing everything I ne experience very easy and efficient. I truly appreciated the balance they maintained between informant and efficient. I left knowing everything I needed to know about the new vehicle to travel back home safely with the newer features without being overwhelmed with too much information. James did a great job streamlining the paperwork, and making me feel like he wanted me to have a great experience. I will definitely be back when I am ready to purchase my next car. More

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Easy to work with. And, of course, they have a great product. The service department is great. And, of course, they have a great product. The service department is great. More

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