James Pedersen | Page 3

Excellent overall experience‼️The members the staff I dealt with,Chris,Josh,and manager who approved deal were very accommodating and straight forward.Fine agency A+++++++. dealt with,Chris,Josh,and manager who approved deal were very accommodating and straight forward.Fine agency A+++++++. More

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Excellent customer service from across the board at the Heritage Subaru Owings Mills location. We came in to check out some Subaru's and Tom H. was very knowledgeable and patient with our questions and req Heritage Subaru Owings Mills location. We came in to check out some Subaru's and Tom H. was very knowledgeable and patient with our questions and requests. Tom took his time to explore various model options with us and he even let us test drive a few Subaru's to ensure we were comfortable with the car before making a decision. Thank you to Michael Y. and James P. for their understanding of our financial needs. James was very accommodating with our budget and that really helped us to purchase the Subaru we wanted. If you're looking for a new or used car in the near future definitely visit Tom H. at this location, he will take care of you! I will recommend this location to all my friends and family! More

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Over all exceptional experience! Subaru Heritage Owings Mills goes above and beyond to make sure their customers leave more than satisfied! A special thank you to Michael, Josh, and Subaru Heritage Owings Mills goes above and beyond to make sure their customers leave more than satisfied! A special thank you to Michael, Josh, and James for all their help in ensuring I have a positive experience purchasing my new car! If you’re looking to buy a new car look no further, I highly recommend Heritage Subaru in Owings Mills More

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2nd time I purchased a Subaru Outback from Heritage. Knowledgeable, client oriented associates through the process Knowledgeable, client oriented associates through the process More

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Excellent salesmanship. Works heard to please the customer. Provides great knowledge of the desired vehicle. 😀 Works heard to please the customer. Provides great knowledge of the desired vehicle. 😀 More

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My husband and I are pleased with our experience, especially considering we were there towards closing. Michael was knowledgeable and friendly with the whole process. Josh was great with the financin especially considering we were there towards closing. Michael was knowledgeable and friendly with the whole process. Josh was great with the financing paperwork. We appreciate their help. More

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Alex my sales consult, James my sales manager, Steve my internet and Jacob my finance manager made it happen…. Their dealership is almost 6 hour round trip from my house and I tried my best to pull out of internet and Jacob my finance manager made it happen…. Their dealership is almost 6 hour round trip from my house and I tried my best to pull out of this.. lol .. but the team at heritage Subaru in owings mills made it happen. Will be telling all my friends and family to see these guys. BEST CAR BUYING EXPERIENCE More

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Everyone in this dealership i came in contact with was very professional in their specialties. From Mike the salesman who showed me the vehicle i purchased to Jake Caldwell who prepared all my final docs. very professional in their specialties. From Mike the salesman who showed me the vehicle i purchased to Jake Caldwell who prepared all my final docs. Very pleased with the entire process..would definitely return in the future for other purchases. More

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Superior customer service; very fast service for a car purchasing process; great deal; same day, short notice availability even with limited staff; would purchase from this dealership again; Aaron was ver purchasing process; great deal; same day, short notice availability even with limited staff; would purchase from this dealership again; Aaron was very personable and attentive. David was the epitome of what customer service should be everywhere. No matter who I was working with, everyone welcomed me and offered me a beverage and assistance, if I needed it. More

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