"Friendly and professional"
Alex is very friendly and knowledgeable, simply awesome. My family had a good memory with him. Best of all, unbeatable price. Strongly recommended. Thanks Alex!
"Very good experience "
Dealt with Alex who was very helpful, easy to communicate and patient with me and family during the process. I would definitley recommend anybody looking to purchase a car at this dealership.
"Knowledgeable staff and easy to work with "
Staff was very helpful, courteous and patient as we worked through getting a vehicle. The sales team spent a good amount of time with me on two separate occasions to make sure that I was completely happy with my purchase. Heritage very easy to work with on the terms of sale and were accommodating of my trade in.
"Great experience. "
This was our first visit to Heritage Subaru and we had one of the best car- buying experience - friendly, employees, quality service.,reasonable prices for new and trade-in Subaru.It was pleasure to meet with Alex L. , will recommend to everyone .
"Another Happy customer"
Once again, Alex, and everyone I came in contact with at Heritage Subaru, went above and beyond to make sure that my car buying experience was an excellent one. I'm finally in my dream car and I couldn't be happier! Thank you, THANK you, THANK YOU!
"Overall fantastic experience!"
I had a lot of preconceived notions about buying my car from a dealership, but I was wrong on all counts. I worked with Rob Woods - my salesperson - and he was incredibly helpful, while not being too pushy or fake. He answered all my questions and followed up on everything we agreed to after I bought the car. I also worked with a number of folks at the dealership in finance and sales and everyone was incredibly helpful, nice, and efficient with my time. I honestly couldn't believe how smooth the whole process went and would definitely recommend Heritage Subaru Owings Mills to all my loved ones. I am a forever customer now!
Other Employees Tagged:
"Great price and honest salesman"
Alex contacted us and stayed in contact with us during the entire process. He helped us understand the features of our new car. He was friendly and explained things well.
"You Need To Visit this dealership"
- Dave Tattoli
I had done my homework on what vehicle I was going to purchase. My wife and I decided upon the 2018 Subaru Outback Touring. The only real decision I had was between the 2.4I or the 3.6R.
I had been referred to Mitch the General Sales Manager from Heritage Jeep in Parkville where we purchase my wife’s Jeep Grand Cherokee. In chatting with Steve Brown the internet sales manager they both referred us to Mei Kei Hong.
So I setup an appointment with her to come in and drive both. When my wife and I arrived Mei Kei had both vehicles out front and ready to go. I do my homework and research before purchasing a new car. I could tell from the get-go that Mei Kei was not only extremely knowledgeable but was also very professional.
On both test drives both my wife and I drove both cars and she walked through the whole car with us and demonstrated all the safety features of the Outback. I traded in my 2010 Tacoma pickup which I received a fair trade on.
We decided to go with the Outback 3.6R in the Wilderness Green Metallic which they didn’t have. Mitch found the car although we waited a few hours the car arrived at the dealership at 10:00pm and we closed down the dealership that night.
I can’t thank Mei Kei, Steve and Mitch enough for the service that I received. If you are thinking about purchasing a Subaru it’s worth the drive to Heritage Owings Mills.
David & Melissa T
"My experience at Heritage Subaru Owings Mills was terrific!"
It was a great pleasure to work with Mei Kei for my Subaru leasing. Mei Kei is a very nice lady with tremendous care and patience with customers. She answered all my questions and helped compared leasing versus financing options for me. Additionally, I had very satisfactory test driving experience with her, during which processes she explained and showed me key features of Subaru Crosstrek and Outback. Overall, Mei Kei gave me a superb personal experience and I am very confident to recommend her to my friends. I definitely look forward to working with her in the future.
"Great new truck! "
My boyfriend and I recently bought a new truck here it was a smooth process and we had a gr at sales person he was very personable and got us a great deal!