"Great car buying experience"
Alex and Heritage Subaru Owings Mills were super helpful in buying my new car, making it a very easy and smooth process. He was able to accommodate my budget and needs, including a very specific car color. The process to sell my used car also went perfectly and I got a great price for it. I am a very happy customer and new Subaru driver!
"Heritage Suburu - Alex Lederer"
We just purchased an Impreza from Alex/Heritage. Alex was extremely helpful and patient. We were searching for a manual shift and he brought in a sedan and hatchback to allow us to test drive them both. He was very helpful, knowledgeable and honest on negotiations.
"Very kind and patient "
Sale people and manager all very patient and kind. They did everything possible to get me on the road with my new used vehicle at the price I needed.
"Purchased Two Cars From Alex"
Alex is great to work with. This is the second car I bought from Alex. Both purchasing experiences were great. Josh is great too. I highly recommend Heritage and Alex, you won't be disappointed!
"Excellent Service !"
Overall, my experience with Alex and the rest of the staff members was excellent. Alex was very knowledgeable of all aspects of the vehicle and paitent in answering all of my questions. I also liked the fact that he did not “pounce” on me as soon as walked into the door, and he made me feel very comfortable about coming into the dealership. I was not planning on buying a car tonight, but however I did leave the dealership in my dream car! I’m very happy with my decision to purchase a Subaru
"Great experience with Alex and Heritage Subaru Owings Mills!"
Alex was awesome to work with! Before purchasing our 2019 Ascent with Alex we visited another Subaru dealership in the area and left feeling extremely disappointed in the level of service we received. All of that changed when we went to Heritage Subaru Owings Mills. Everyone I dealt with, on the phone, via email, or in person, was extremely helpful and personable without being pushy. My husband and I both agree that this was the best car buying experience that we have ever had, especially thanks to Alex. If you are lucky he will even have a corny joke for you!
"Fast and friendly "
Alex was great to work with. Very knowledgeable and made my buying experience very professional. Alex added a few personalized touches to the settings in the car based upon brief conversations which meant he listened and cared.
"Busy but they did a good job"
Alex was our salesman and for how busy he was did a great job for us. Personable, friendly, and quick to find answers to our questions that he couldn’t necessarily answer himself. Thanks Alex. We bought a 2019 Impreza and we love it so far. Saturday is when we went was very busy so it took a while to go through the process and the overall experience. That’s really the only reason this wasn’t 5 starts.
"Very smooth experience."
Can definitely recommend heritage and Alex Laderer in particular. Very easy and laid back experience with him. Wasn't pushy and helped easily deal with info over email and text.
"Bought a new Forester and love it. "
Alex (Salesman) and Josh (Business Mgr.) were excellent. Clearly presented options and allowed us to consider our preferences without pressing. Would highly recommend doing business at Heritage Subaru in Owings Mills without reservation.