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James Pena
James Pena | Page 3
Business Manager
Alfa Romeo Fiat of Strongsville
11800 Pearl Rd
Strongsville, OH 44136
142 Reviews
Dealership Experience
8 yrs, 10 mos
Industry Experience
8 yrs, 10 mos
142 Reviews
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142 Reviews of James Pena
August 15, 2026
Easily the best car buying experience I've had. Doug made the entire process easy from start to finish. Doug made the entire process easy from start to finish. More
by dduprae79
Other Employees Tagged: Doug Friedman
August 12, 2026
Everyone was an absolute pleasure to work with! The process was very seamless! Thank you to everyone. The process was very seamless! Thank you to everyone. More
by AUDREYMAG86
Verified CustomerOther Employees Tagged: Kylie Jenkins
August 07, 2026
Just leased a 2026 Tonale Veloce from Alfa Romeo of Strongsville and had a genuinely good experience working with Doug. I originally came in on a different Tonale, but ventilated seats were a must-have Strongsville and had a genuinely good experience working with Doug. I originally came in on a different Tonale, but ventilated seats were a must-have for me, and Doug knew the lineup well enough to steer me to the Veloce package that actually has them. We went back and forth on numbers over a few days and Doug stayed patient, responsive, and never pushy — we landed on a deal that worked for both sides, and signing was quick and painless. The Verde Monza green is a stunner in person. If you’re shopping Alfa in the Cleveland area, ask for Doug. More
by 08_optics_pests
Other Employees Tagged: Doug Friedman
August 06, 2026
Doug was upfront and honest with zero pressure from the second we walked in. He made the process painless and kept us entertained with good conversation while we waited. second we walked in. He made the process painless and kept us entertained with good conversation while we waited. More
by NHoberg
Other Employees Tagged: Doug Friedman
August 02, 2026
The staff is knowledgeable and very polite and they have a wide selection of cars available. a wide selection of cars available. More
by JMD
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea , Rob Chizmar
July 26, 2026
Fantastic experience buying an Afla Romeo here. Kylie was my saleswoman, and she was fantastic. Very knowledgable about the vehicles, and excellent to work with. Very responsive to my questions, Kylie was my saleswoman, and she was fantastic. Very knowledgable about the vehicles, and excellent to work with. Very responsive to my questions, overall very communicative, but never any pressure or sales tactics. Paperwork with James was quick and straightforward, and again, no pressure on the F&I side. Overall, one of the best buying experiences I have been through! More
by GJ
Other Employees Tagged: Michael DeSalvo, Kylie Jenkins
July 22, 2026
Very helpful and friendly. Doug was very informative. Though everyone there was extremely nice to deal with. Made you feel welcome. Doug was very informative. Though everyone there was extremely nice to deal with. Made you feel welcome. More
by KKS228
Other Employees Tagged: Doug Friedman
July 20, 2026
I had a great experience buying a car from Kylie and team! Great people, very laid back, no pressure. And they were quick to follow up with questions after the sale. Thanks! team! Great people, very laid back, no pressure. And they were quick to follow up with questions after the sale. Thanks! More
by Mitch.g
Other Employees Tagged: Kylie Jenkins
July 07, 2026
Great experience with Sales, Service and Finance. I bring my Fiat for Service and just bought my first Alfa. Looking forward to being a lifetime Alfa customer. I bring my Fiat for Service and just bought my first Alfa. Looking forward to being a lifetime Alfa customer. More
by ROSEWINDCOTTAGES24995
Other Employees Tagged: Chris Adams , Rob Chizmar
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