James Pena | Page 4

Fantastic experience buying an Afla Romeo here. Kylie was my saleswoman, and she was fantastic. Very knowledgable about the vehicles, and excellent to work with. Very responsive to my questions, Kylie was my saleswoman, and she was fantastic. Very knowledgable about the vehicles, and excellent to work with. Very responsive to my questions, overall very communicative, but never any pressure or sales tactics. Paperwork with James was quick and straightforward, and again, no pressure on the F&I side. Overall, one of the best buying experiences I have been through! More

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Very helpful and friendly. Doug was very informative. Though everyone there was extremely nice to deal with. Made you feel welcome. Doug was very informative. Though everyone there was extremely nice to deal with. Made you feel welcome. More

by KKS228 Verified Customer Verified Customer

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I had a great experience buying a car from Kylie and team! Great people, very laid back, no pressure. And they were quick to follow up with questions after the sale. Thanks! team! Great people, very laid back, no pressure. And they were quick to follow up with questions after the sale. Thanks! More

by Mitch.g Verified Customer Verified Customer

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Great experience with Sales, Service and Finance. I bring my Fiat for Service and just bought my first Alfa. Looking forward to being a lifetime Alfa customer. I bring my Fiat for Service and just bought my first Alfa. Looking forward to being a lifetime Alfa customer. More

by ROSEWINDCOTTAGES24995 Verified Customer Verified Customer

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Doug welcomed us to the Alfa Family in 2018 & ever since then we have established such a great friendship. Even when I went to a different dealer one year-he would still continue to check in on us & send hi then we have established such a great friendship. Even when I went to a different dealer one year-he would still continue to check in on us & send his lovely postcards with his smiling face- similar to the one below. The lease on my current Tonale was ending soon & with the help of Doug & business manager James, I was in a new vehicle by the end of the week. I’m from out of town but they made the process very seamless. You can always expect quick, friendly & efficient service from these guys! They even delivered my new vehicle and returned the old one for me. AF Strongsville definitely sets the bar, it was a pleasure doing business!! More

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The folks at Alfa Strongsville did an exemplary job of walking me through the purchase process of Giulia Veloce. Even though I was ordering the car from 4 states away and couldn’t physically see the car, walking me through the purchase process of Giulia Veloce. Even though I was ordering the car from 4 states away and couldn’t physically see the car, I was never pressured and felt confident in the quality of the vehicle. More

by AUDIOCHEM2002 Verified Customer Verified Customer

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Fantastic service department! Chris, Carri were on top of it as always to make sure my concerns were properly dealt with. Jim and Mike are also pleasant to in the service departme Chris, Carri were on top of it as always to make sure my concerns were properly dealt with. Jim and Mike are also pleasant to in the service department. More

by Esther Verified Customer Verified Customer

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Kylie was wonderful to work with and made the entire process of getting my MINI Cooper Clubman seamless. She is incredibly knowledgeable, friendly, and easy to work with. Any bumps in the road were hand process of getting my MINI Cooper Clubman seamless. She is incredibly knowledgeable, friendly, and easy to work with. Any bumps in the road were handled quickly and made completely manageable. I truly appreciated her help and highly recommend working with her! More

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There's something endearlingly eclectic about Alfa Romeo of Strongsville and Kylie fits right in. She made the process relaxed, accessible and smooth. Moving from her in sales to James in Finance didn't fee of Strongsville and Kylie fits right in. She made the process relaxed, accessible and smooth. Moving from her in sales to James in Finance didn't feel like the traditional handoff as much a transition. It was a fluid and enjoyable process with both of them bringing their own personalities into the mix. Plus, the googly eyes. More

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Great experience, our salesman Leon was very knowledgeable and patient with us all along even when we changed our mind on a deal. He simply stayed with us until we found the perfect car. Five st knowledgeable and patient with us all along even when we changed our mind on a deal. He simply stayed with us until we found the perfect car. Five star More

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