James Pena | Page 4

Doug welcomed us to the Alfa Family in 2018 & ever since then we have established such a great friendship. Even when I went to a different dealer one year-he would still continue to check in on us & send hi then we have established such a great friendship. Even when I went to a different dealer one year-he would still continue to check in on us & send his lovely postcards with his smiling face- similar to the one below. The lease on my current Tonale was ending soon & with the help of Doug & business manager James, I was in a new vehicle by the end of the week. I’m from out of town but they made the process very seamless. You can always expect quick, friendly & efficient service from these guys! They even delivered my new vehicle and returned the old one for me. AF Strongsville definitely sets the bar, it was a pleasure doing business!! More

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The folks at Alfa Strongsville did an exemplary job of walking me through the purchase process of Giulia Veloce. Even though I was ordering the car from 4 states away and couldn’t physically see the car, walking me through the purchase process of Giulia Veloce. Even though I was ordering the car from 4 states away and couldn’t physically see the car, I was never pressured and felt confident in the quality of the vehicle. More

by AUDIOCHEM2002 Verified Customer Verified Customer

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Fantastic service department! Chris, Carri were on top of it as always to make sure my concerns were properly dealt with. Jim and Mike are also pleasant to in the service departme Chris, Carri were on top of it as always to make sure my concerns were properly dealt with. Jim and Mike are also pleasant to in the service department. More

by Esther Verified Customer Verified Customer

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Kylie was wonderful to work with and made the entire process of getting my MINI Cooper Clubman seamless. She is incredibly knowledgeable, friendly, and easy to work with. Any bumps in the road were hand process of getting my MINI Cooper Clubman seamless. She is incredibly knowledgeable, friendly, and easy to work with. Any bumps in the road were handled quickly and made completely manageable. I truly appreciated her help and highly recommend working with her! More

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There's something endearlingly eclectic about Alfa Romeo of Strongsville and Kylie fits right in. She made the process relaxed, accessible and smooth. Moving from her in sales to James in Finance didn't fee of Strongsville and Kylie fits right in. She made the process relaxed, accessible and smooth. Moving from her in sales to James in Finance didn't feel like the traditional handoff as much a transition. It was a fluid and enjoyable process with both of them bringing their own personalities into the mix. Plus, the googly eyes. More

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Great experience, our salesman Leon was very knowledgeable and patient with us all along even when we changed our mind on a deal. He simply stayed with us until we found the perfect car. Five st knowledgeable and patient with us all along even when we changed our mind on a deal. He simply stayed with us until we found the perfect car. Five star More

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I felt comfortable and not pressured. I knew Kylie from a previous motorcycle dealership. I knew what we were looking for so it was a matter of finding the vehicle. She was helpful and in I knew Kylie from a previous motorcycle dealership. I knew what we were looking for so it was a matter of finding the vehicle. She was helpful and informative. Willing to get answers and stay in touch. I hope the service department is as accommodating and professional as the sales department. Never met anyone from the service or management department, would have been nice to speak with them. More

by MRHOOP01 Verified Customer Verified Customer

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Clean showroom and friendly, low pressure staff. Kylie was great to work with, very knowledgable, and excellent communication with updates regularly through the purchase process. Kylie was great to work with, very knowledgable, and excellent communication with updates regularly through the purchase process. More

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We were taking delivery of a new Guilia but noted during the test drive that the brakes were a bit off. Our sales rep (Kylie Jenkins) got the service department on it immediately. The problem was solved a the test drive that the brakes were a bit off. Our sales rep (Kylie Jenkins) got the service department on it immediately. The problem was solved and we left with the car performing absolutely perfectly. More

by THESCHOENS Verified Customer Verified Customer

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We have purchased many vehicles from Alfa Romeo of Strongsville and it is always a great experience. Doug Friedman is the best! He is very knowledgeable, helpful and entertaining. Looking forward to b Strongsville and it is always a great experience. Doug Friedman is the best! He is very knowledgeable, helpful and entertaining. Looking forward to buying our next Alfa from Alfa Romeo of Strongsville and Alfa Doug! More

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