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James Pena
James Pena | Page 6
Business Manager
Alfa Romeo Fiat of Strongsville
11800 Pearl Rd
Strongsville, OH 44136
142 Reviews
Dealership Experience
8 yrs, 10 mos
Industry Experience
8 yrs, 10 mos
142 Reviews
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142 Reviews of James Pena
March 25, 2026
Working with Rob Chizmar was a truly positive experience. He focused on building trust rather than simply completing a transaction. He listened carefully to my needs and provided guidance. He made me feel im He focused on building trust rather than simply completing a transaction. He listened carefully to my needs and provided guidance. He made me feel important and valued, ensuring I understood all features of my Infiniti QX60 before I left. +1 More
by SFACAROS
Verified CustomerOther Employees Tagged: Rob Chizmar
March 21, 2026
Some helpful people working here, some unhelpful too. Car was delivered with a non functioning sunroof a few weeks ago and Chris (service manager) has been great and is currently trying to make things ri Car was delivered with a non functioning sunroof a few weeks ago and Chris (service manager) has been great and is currently trying to make things right Salesperson (Doug) was forgetful and needed to be reminded of basic things on a consistent basis. Mike in the service and James in finance were very great. More
by ERICWAIS
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman
March 06, 2026
Our second purchase from this dealership. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. More
by Lori36
Other Employees Tagged: Doug Friedman
March 05, 2026
Doug and everyone at Strongsville were very communicative and made an out of state purchase seamless. Great after-delivery support as well. and made an out of state purchase seamless. Great after-delivery support as well. More
by Nate F
Other Employees Tagged: Michael DeSalvo, Doug Friedman
March 05, 2026
Doug was wonderful, made the process super easy. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. More
by Frostkian
Other Employees Tagged: Chris Adams, Doug Friedman, Kylie Jenkins
March 05, 2026
Doug is a very good salesman. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. More
by Wes
Other Employees Tagged: Doug Friedman
March 04, 2026
The sales team was extremely friendly and accommodating. ..definitely going the extra mile helping me purchase my car! : ) ..definitely going the extra mile helping me purchase my car! : ) More
by RICHK0
Other Employees Tagged: Michael DeSalvo, Doug Friedman, Kylie Jenkins, Leon Chea , Rob Chizmar
February 22, 2026
Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest rate, but would still recommend. More
by Bsims3201
Other Employees Tagged: Chris Adams, Doug Friedman , Did not rate the management department as we had no contact.
February 21, 2026
The dealership was very clean. Everyone was very kind and attentive and made my purchase and everything else very simple and streamlined. Everyone was very kind and attentive and made my purchase and everything else very simple and streamlined. More
by LAHDVM
Other Employees Tagged: Kylie Jenkins
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