James Pena | Page 5

I felt comfortable and not pressured. I knew Kylie from a previous motorcycle dealership. I knew what we were looking for so it was a matter of finding the vehicle. She was helpful and in I knew Kylie from a previous motorcycle dealership. I knew what we were looking for so it was a matter of finding the vehicle. She was helpful and informative. Willing to get answers and stay in touch. I hope the service department is as accommodating and professional as the sales department. Never met anyone from the service or management department, would have been nice to speak with them. More

by MRHOOP01 Verified Customer Verified Customer

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Clean showroom and friendly, low pressure staff. Kylie was great to work with, very knowledgable, and excellent communication with updates regularly through the purchase process. Kylie was great to work with, very knowledgable, and excellent communication with updates regularly through the purchase process. More

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We were taking delivery of a new Guilia but noted during the test drive that the brakes were a bit off. Our sales rep (Kylie Jenkins) got the service department on it immediately. The problem was solved a the test drive that the brakes were a bit off. Our sales rep (Kylie Jenkins) got the service department on it immediately. The problem was solved and we left with the car performing absolutely perfectly. More

by THESCHOENS Verified Customer Verified Customer

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We have purchased many vehicles from Alfa Romeo of Strongsville and it is always a great experience. Doug Friedman is the best! He is very knowledgeable, helpful and entertaining. Looking forward to b Strongsville and it is always a great experience. Doug Friedman is the best! He is very knowledgeable, helpful and entertaining. Looking forward to buying our next Alfa from Alfa Romeo of Strongsville and Alfa Doug! More

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Alfa Strongsville is awesome! They were very responsive with my out of state accommodations. Alfadoug is so knowledgeable and goes over and beyond. Mike and James were also easy t They were very responsive with my out of state accommodations. Alfadoug is so knowledgeable and goes over and beyond. Mike and James were also easy to work with and definitely helped the process smooth and quick. I wish these guys were closer. Thanks guys for everything! My QV is better than I imagined!!!❤️ More

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Great experience buying a used car, Rob and James were helpful and knowledgeable from scheduling a test drive to doing the purchasing paperwork helpful and knowledgeable from scheduling a test drive to doing the purchasing paperwork More

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Everything went great customer service was great. Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner More

by HKRISUCF Verified Customer Verified Customer

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Great service answer all the questions can’t wait to lease my next car hopefully the new Stelio will be available lease my next car hopefully the new Stelio will be available More

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When I located this 2022 Grand Cherokee I sat on it for several days before I made an Initial Inquiry about the availability of it within a day or two I was contacted by Leon Chea several phone conversatio several days before I made an Initial Inquiry about the availability of it within a day or two I was contacted by Leon Chea several phone conversations were had between the two of us along with several appointments that were & canceled due too scheduling conflicts during the process I never felt pressured or hounded later during the week I was finally able to make it it to tye Dealership and look the vehicle over and take it on a test drive, during the test drive I was hooked on this vehicle that's when I made the decision to purchase it. The Finance Manager James Pena shopped around checking various Banks and Finance Companies to find me the best deal possible which I was very appreciative of that. More

by BEG4884U Verified Customer Verified Customer

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Alfa Doug was very professional and knowledgeable. Buying a car is usually not something people like to do, but in my case, Doug and James made it pleasant. Looking forward to driving my new Alfa Rome Buying a car is usually not something people like to do, but in my case, Doug and James made it pleasant. Looking forward to driving my new Alfa Romeo! More

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