Dealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
84 Reviews
Write a Review84 Reviews of James Pena
February 22, 2026
Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest rate, but would still recommend. More
Other Employees Tagged: Chris Adams, Doug Friedman , Did not rate the management department as we had no contact.
February 21, 2026
The dealership was very clean. Everyone was very kind and attentive and made my purchase and everything else very simple and streamlined. Everyone was very kind and attentive and made my purchase and everything else very simple and streamlined. More
Other Employees Tagged: Kylie Jenkins
February 19, 2026
They were one of the best dealerships we have dealt with in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. in years. Very helpful very personable. Not "salesy" at all. We drove from out of town for a used car and it was worth the drive. More
Other Employees Tagged: Doug Friedman
February 15, 2026
The staff was nice and friendly but communication wasn't the best. I wasn't shown or made aware of the car fax on the vehicle, which involved anaccident, I purchased until after deal was finalized. I had my the best. I wasn't shown or made aware of the car fax on the vehicle, which involved anaccident, I purchased until after deal was finalized. I had my vehicle shipped to me and didn't receive it until 2 ½ almost 3 weeks after. More
Other Employees Tagged: Rob Chizmar
February 09, 2026
Thank you, Doug! You were courteous and easy to communicate with. I do not have any negatives to mention. I am now a happy Alfa owner. 😃 You were courteous and easy to communicate with. I do not have any negatives to mention. I am now a happy Alfa owner. 😃 More
Other Employees Tagged: Doug Friedman
February 05, 2026
Sales and service staff are outstanding! They go out of their way to keep customers happy. They go out of their way to keep customers happy. More
Other Employees Tagged: Chris Adams, Leon Chea, Rob Chizmar
January 30, 2026
Kylie is AMAZING. Friendly, attentive, easy to work with and did everything she could to make my dream come true. My husband I and were very impressed with her service Friendly, attentive, easy to work with and did everything she could to make my dream come true. My husband I and were very impressed with her service and the dealership as a whole. This is the only place you should go to purchase a vehicle! More
Other Employees Tagged: Kylie Jenkins
January 17, 2026
Alfa Romeo of Strongsville provided a low pressure high value car buying experience. Kylie took the time to get to know what I was looking for in a luxury car experience. I highly recommend both the de value car buying experience. Kylie took the time to get to know what I was looking for in a luxury car experience. I highly recommend both the dealership and Kylie! More
Other Employees Tagged: Kylie Jenkins
January 14, 2026
We had a wonderful experience purchasing our new vehicle. Professional friendly and attentive without hovering. Highly recommended. Professional friendly and attentive without hovering. Highly recommended. More
Other Employees Tagged: Rob Chizmar
January 13, 2026
Dealing with Doug and all the Alfa Romeo Fiat of Strongsville was a true pleasure as usual. Do no hesitate to do business with him, Mike or any of the other team members! Strongsville was a true pleasure as usual. Do no hesitate to do business with him, Mike or any of the other team members! More
Other Employees Tagged: Michael DeSalvo, Doug Friedman

