James Pena
James Pena at Alfa Romeo Fiat of Strongsville

James Pena | Page 9

Business Manager

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

Contact Me
5.0
99 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

5.0

99 Reviews

Write a Review

99 Reviews of James Pena

May 05, 2025

Dealership Rating
Employee Rating

Absolutely outstanding service! Leon was incredibly patient and helpful throughout the entire car buying process. Never pushy, always attentive, and made sure I found the perfect ca More

by tdinh10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leon Chea

May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi tdinh10, Thank you for your patronage and kind words! Enjoy your BMW!

May 05, 2025

Dealership Rating
Employee Rating

I had an exceptional dealer experience and would highly recommend Alfa Romeo Strongsville to anyone seeking a new Alfa Romeo. Kylie was very responsive and answered all of my questions and made the purchas More

by THOMASL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi THOMASL, Thank you for you patronage and this kind review! Enjoy your new Alfa!

April 26, 2025

Dealership Rating
Employee Rating

Leon and Doug were excellent people to work with. Both were very professional yet had an inviting, personal touch to their style. Very knowledgeable regarding the vehicles on their lot and were very More

by MATT A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, Leon Chea

May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Matt, Thank you for your business and the kind words! Enjoy your Stelvio!

April 10, 2025

Dealership Rating
Employee Rating

Dealing with Doug was a great experience. He was very attentive and available for all my needs. James in finance was very detailed and patient with the paperwork process. More

by Kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

Thank you for your patronage and the kind words! Enjoy your new Alfa Romeo!

April 10, 2025

Dealership Rating
Employee Rating

We had a wonderful experience leasing a car. . My wife and I were treated with kindness by everyone in the place. More

by curtjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

Curt, thank you for your business and kind words! I hope you love your Giulia!

April 08, 2025

Dealership Rating
Employee Rating

Kylie was great to work with. She made this experience very easy. She was very friendly. More

by SHAMROCK44646
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

SHAMROCK44646 thank you for your patronage and kind words! Hope you love you new Alfa!

April 05, 2025

Dealership Rating
Employee Rating

Great vehicles, great prices, great service. Devoted staff alllows for peace of mind. Now I am in an electric vehicle and enjoying the ride! More

by MSF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, Kylie Jenkins

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

MSF, thank you for your patronage and the kind words! We hope you're loving the new Tonale!

April 03, 2025

Dealership Rating
Employee Rating

This was my second Alfa from this dealership. I was irritated that I shook hands with Leon on a deal only to find it $56 more per month when I went to close. Jim Pena did his best to make the o More

by Jamesf
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins, Leon Chea

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Jamesf, thank you for your business, we truly appreciate it. I'm sorry that you had some issues at time of delivery and would like to discuss it with you. Call our sales manager Mike at 440-334-2155 at your convenience.

Apr 03, 2025

Alfa Romeo Fiat of Strongsville responded

Hi James, this is Mike DeSalvo with Alfa Romeo of Strongsville. I'd like to talk to you about your experience this time. Please feel free to call me at your convenience, 440-334-2155 ext 103. Thank you!

April 02, 2025

Dealership Rating
Employee Rating

I had a nice experience of buying car, the agents were very cheerful to help :) More

by VASUP126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman , Michael Gray

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

VASUP126, thank you for your patronage and kind words! We hope you're loving the new ride!

April 02, 2025

Dealership Rating
Employee Rating

The strongsville fiat dealership gave me excellent customer service on selecting and financing my alfa romeo giulia quadrifoglio. Leon was able to answer any question I had and provide additional pict More

by Earl C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leon Chea

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Earl C, thank you for your business and kind words! Hope you're loving that Quadrifoglio!

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