"I happy that everyone was willing to help me out on..."
I happy that everyone was willing to help me out on getting my car switch out to a different car. Thank you for helping me
"Great overall experience we could no have been treated..."
Great overall experience we could no have been treated any better no matter what dealership or type of vehicle we would have visited. That you so much for the time and making us feel important.
"Contacted 2 weeks prior to needing rekey service,..."
Contacted 2 weeks prior to needing rekey service, ordered and payed for keys and requested service for 2 outstanding recalls, a new battery, an oil change, and an inspection. They assigned a service contact person, whom I emailed twice with no response. Called an hour before tow truck arrived their location, asked them to call and confirm its arrival. Again, no call back. Showed up following day and had to explain again as to why it was there, and was referred to a different contact person, who wasn't going to be there the day it was scheduled for service. Called the morning of service, and was told they couldn't find the keys, and the battery was dead. Again explained all needs. I was told that the car would be done between noon and 1PM. My wife dropped me there at 11AM, and left for the 6 hour drive home.. When I arrived I had to explain everything again. An hour later I was told the battery was dead, and did I want a new one? 5 hours later I left with the car, never having gotten the requested inspection. Lack of communications and coordination was frustrating.
"It was an easy process. Anthony and Jordan worked through..."
It was an easy process. Anthony and Jordan worked through my paperwork quickly and answered all our questions. Thru did a great job ensuring I stay with the KIA family.
"We came in looking for a van and wound up buying..."
We came in looking for a van and wound up buying something we never even considered. Savannah asked what was most important to us and checked the inventory. We were not expecting to buy new but after a test drive we were hooked. Thank you Savannah. We love our new 2021 Telluride.