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James Reeder
James Reeder at Claremont Toyota

James Reeder | Page 5

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.3
162 Reviews
4.3

162 Reviews

Write a Review

162 Reviews of James Reeder

December 15, 2024

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Employee Rating

Close to me and people are very courteous and deliver as promised. I like the dealership More

by RANGAKIDAMBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Dec 16, 2024

Claremont Toyota responded

Thanks for your fantastic feedback! We're thrilled to hear that our team's courtesy and commitment to delivering on promises made a positive impression. Your support means a lot to us, and we're here to keep providing great service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 05, 2024

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Employee Rating

Very kind and attentive. They worked in a timely manner and answered all my questions. This was the second car I bought there. I would buy again. More

by ALLNESSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Vera, Daniel Vidales, Celine Mason

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Dec 06, 2024

Claremont Toyota responded

We're thrilled to hear about your positive experience and appreciate your loyalty. It's great to know our team was able to assist you effectively. We look forward to helping you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2024

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Employee Rating

The service was great and good price. The communication with the service advisor was easy. I will definitely back for future services. Claremont Toyota is a very good company to fixed car More

by ANHTRANDQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Alsalamony

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Dec 05, 2024

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team and appreciated the service. Your recommendations mean the world to us. We look forward to seeing you again at Claremont Toyota for your future service needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

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Is professional people, and the more important have workers that speak in Spanish . I have my vehicle on time. More

by ARCESALOMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Dec 04, 2024

Claremont Toyota responded

We're thrilled to hear you had a great experience and appreciate our bilingual team. Timely service is our priority, and we're glad we could meet your expectations. Looking forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

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Employee Rating

Claremont Toyota is a very good company to fixed cars. . I will come there again and again . More

by FOK714BNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman, Marisela Guzman, Mo Alsalamony, Tony Sanchez, Teddy Tobar

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Dec 04, 2024

Claremont Toyota responded

Thanks for your kind words! We're thrilled to hear you had a great experience with us. We look forward to seeing you again for all your car needs. Your support means a lot! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 30, 2024

Dealership Rating
Employee Rating

This place has awful customer service. Lie about prices and services. Lie on your paperwork about you refusing service. Not trust worthy. Scammy. And prices are ridiculous. Made me do a te More

by REDRIDINGHOOD4315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Fairman, Rigoberto Mendoza, Steve Saad, Marisela Guzman, Brandon Martinez, Mo Alsalamony, Michael Marquez, Tony Sanchez, Teddy Tobar , Michael Lopez

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Dec 02, 2024

Claremont Toyota responded

Transparency is a top priority to us here, which is why this is discouraging to read. At your convenience, we'd like to learn more about these concerns and do our best to address them. Please contact us when you have a moment to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 25, 2024

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Truly appreciate the top service I received my car was serve within a timely manner. I trust Toyota that's why I keep coming back. More

by TENNIE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Nov 26, 2024

Claremont Toyota responded

We’re thrilled to hear you had a great experience and appreciate your trust in us. Timely service is our goal, and it’s wonderful to know you keep coming back. We look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 22, 2024

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Amazing service as usual! Very nice and took care of personal vehicle. Always would recommend. More

by EASTONPFROMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Print
Nov 25, 2024

Claremont Toyota responded

Thanks, Easton! We're thrilled to hear you had an amazing experience with our team. Providing top-notch service is our goal, and your recommendation means a lot to us. We look forward to helping you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 21, 2024

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Employee Rating

Poor communication from staff to customer needs improvement .nno coordination after selling the vehicle .nedd More

by AQUINO_ALFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Sanchez

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Nov 22, 2024

Claremont Toyota responded

Alfred, It's vital we're providing quality communication and it's disappointing that's not what you've received. If we can be of any assistance with anything, please don't hesitate to contact us and we will be happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 19, 2024

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great costumer service , car finished on time. Jesse N very professional and nice. Everyone is always polite More

by DIANESNOW909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

Print
Nov 20, 2024

Claremont Toyota responded

Thanks, Diane! We’re thrilled to hear you had a great experience with our team. Jesse and the staff work hard to provide top-notch service, and it’s wonderful to see their efforts recognized. We appreciate your feedback and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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