Dealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
43 Reviews
Write a Review43 Reviews of James Roach
March 15, 2019
James and Hassan James paired my phone to the car and signed the dmv Hassan was the salesperson and he did a great job as well would recommend. James paired my phone to the car and signed the dmv Hassan was the salesperson and he did a great job as well would recommend. More
Other Employees Tagged: Hassan Azhar
March 13, 2019
Had an overall pleasant experience I applied for financing so the dealer knows I was serious. I had a prompt follow up and spoke to their "first engagers" over text. After sharing what I applied for financing so the dealer knows I was serious. I had a prompt follow up and spoke to their "first engagers" over text. After sharing what I was looking for we kept in contact and finally agreed to come in. He was pretty persistent but in a good way. Finally I manage to come in and meet with their sales person. The sales person was fine and had a better experience with him than the last visit with another salesman. I ended up closing on the lease same day. Definitely had to do my homework and stick to my guns. In the end I was pretty happy with the deal I got and the person who showed me around my car was very helpful. Would rate it close to a B+ More
Other Employees Tagged: Alexander Matallana , Ali Faoud, Christopher
March 10, 2019
Great experience at Paragon Best experience I've had at a car dealership by far. Thomas went above and beyond in making me feel welcome and working to get me a great deal. The en Best experience I've had at a car dealership by far. Thomas went above and beyond in making me feel welcome and working to get me a great deal. The entire staff was courteous and friendly. Overall excellent experience. More
Other Employees Tagged: Fernando Manon, Thomas Ng
March 07, 2019
Wonderful working with Thomas Thomas was knowledgeable, helpful, flexible and great to work with. Definitely recommend him to all, first time with Acura and glad to have worked wit Thomas was knowledgeable, helpful, flexible and great to work with. Definitely recommend him to all, first time with Acura and glad to have worked with him More
Other Employees Tagged: Thomas Ng
March 06, 2019
Great Helpful and answer everything we needed to know. They kept me updated on all the was going on with the new car we wanted to purchase. Helpful and answer everything we needed to know. They kept me updated on all the was going on with the new car we wanted to purchase. More
Other Employees Tagged: Jamal Vargas
February 10, 2019
New RDX A-SPEC Purchase Experience Thomas Ng has been taking care of me through 2 other certified Acura purchases and now a new car. Every time, he was always courteous and provided an Thomas Ng has been taking care of me through 2 other certified Acura purchases and now a new car. Every time, he was always courteous and provided an experience service; more importantly, I got an awesome deal for my new car. I cannot be happier with my new purchase! Thank you! James went over my new RDX and took care of other necessary processes. Thank you! More
Other Employees Tagged: Thomas Ng
February 10, 2019
Excellent Service This dealership was professional and friendly and paid attention to all details. Thomas and James were exceptional and made the process seamless and e This dealership was professional and friendly and paid attention to all details. Thomas and James were exceptional and made the process seamless and easy. Job well done! More
Other Employees Tagged: Thomas Ng
February 02, 2019
Very good all around experience. Excellent experience. Nice showroom, big selection and fair prices. Our salesman, Alexander Matallana, was knowledgeable and easy to deal with, and ma Excellent experience. Nice showroom, big selection and fair prices. Our salesman, Alexander Matallana, was knowledgeable and easy to deal with, and made the whole buying experience a pleasant one. Paragon must be one of Acura's best NY dealerships. More
Other Employees Tagged: Alexander Matallana
January 16, 2019
MDX lease Very friendly and professional. Thank you Thomas Ng , this is my 3rd Acura MDX from Paragon and they are getting better and better. A+ Tank you Very friendly and professional. Thank you Thomas Ng , this is my 3rd Acura MDX from Paragon and they are getting better and better. A+ Tank you More
Other Employees Tagged: Thomas Ng
January 03, 2019
Very polite and professional James was very professional, and detailed my car, . He informed me that I can contact him if I needed anything. I’m Very pleased with my new 2019 Acur James was very professional, and detailed my car, . He informed me that I can contact him if I needed anything. I’m Very pleased with my new 2019 Acura MDX More
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