41 Reviews of James Rocha
November 18, 2023
November 14 I took my Q3 in because I thought that I heard some grinding noise coming from my front brakes. So my advisor James Racha scheduled a mulit-point inspection. The video that the technician s heard some grinding noise coming from my front brakes. So my advisor James Racha scheduled a mulit-point inspection. The video that the technician supplied along with the diagnosis let me know that everything safe is and there is normal wear on the brakes and rotors. I left feeling confident that my car was taken care of. More
November 01, 2023
James Rocha, Stacy Samuel and the entire team have been very kind, accurate in their diagnosis and were able to solve a big problem. I am very happy with Walter's Audi. very kind, accurate in their diagnosis and were able to solve a big problem. I am very happy with Walter's Audi. More
Other Employees Tagged: Stacy Samuel
October 18, 2023
James Roacha takes good care of my car and ensures my car is washed thoroughly each time. Good, honest service adviser! James Roacha always gets me in quickly, the prices are great, and the waiting area is is washed thoroughly each time. Good, honest service adviser! James Roacha always gets me in quickly, the prices are great, and the waiting area is really nice and comfy. Thank you James! More
Other Employees Tagged: Stacy Samuel, Josh Rambow, Peter Younes
October 11, 2023
Walter’s is always friendly and service is stellar. James Rocha was on point and kept me in the loop James Rocha was on point and kept me in the loop More
Other Employees Tagged: Stacy Samuel
October 08, 2023
James Rocha was professional, focused, helpful, and followed up on my questions and concerns with my car followed up on my questions and concerns with my car More
Other Employees Tagged: Stacy Samuel
October 05, 2023
James Rocha was a pleasure to work with. He was professional and had a vast knowledge of Audi vehicles. He made sure my car was throughly checked during the servicing and also provided me wi He was professional and had a vast knowledge of Audi vehicles. He made sure my car was throughly checked during the servicing and also provided me with a loaner during the wait. More
September 01, 2023
James Roacha is a true professional. He has great communication and excellent rapport with his customers. He is very attentive with my needs and has great follow up during the process He has great communication and excellent rapport with his customers. He is very attentive with my needs and has great follow up during the process with my Q5 in the service department. Mr. Roacha explains everything thoroughly from start to finish. Mr. Roacha goes the extra step to ensure my visit at the dealership is a pleasant experience. I strongly believe Mr. Roacha is a valuable asset to Audi dealership family in Riverside and to his clients. Thank you More