James Rocha
James Rocha at Walter's Audi

James Rocha | Page 2

Service Advisor

Walter's Audi

3210 Adams St
Riverside, CA 92504

5.0
41 Reviews
5.0

41 Reviews

Write a Review

41 Reviews of James Rocha

December 15, 2023

Dealership Rating
Employee Rating

Walter’s audi is the only dealership I trust to work on my car,they are the best! More

by Dj292901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Walter's Audi responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they are the best. It is an honor to have earned your confidence and loyalty in us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 18, 2023

Dealership Rating
Employee Rating

November 14 I took my Q3 in because I thought that I heard some grinding noise coming from my front brakes. So my advisor James Racha scheduled a mulit-point inspection. The video that the technician s More

by charmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Walter's Audi responded

Charmane, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that your left feeling confident that your vehicle was well taken care of and they made your feel comfortable that what your vehicle was experiencing was normal and it is safe to drive. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 02, 2023

Dealership Rating
Employee Rating

James helped me in the service department and he was outstanding! Great service all around. More

by TLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Walter's Audi responded

TLC, We are grateful for you leaving James this incredible review! We are happy to hear that James took great care of you and your automotive needs. We are delighted to know that he was outstanding and helped you out. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 01, 2023

Dealership Rating
Employee Rating

James Rocha, Stacy Samuel and the entire team have been very kind, accurate in their diagnosis and were able to solve a big problem. I am very happy with Walter's Audi. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacy Samuel

Nov 02, 2023

Walter's Audi responded

Juan, We are grateful for you leaving James and Stacy this terrific review! We are glad to hear that they took great care of you and your automotive needs. We are happy to know that they were kind, accurate in what the problem was with your vehicle and could solve the problem. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 18, 2023

Dealership Rating
Employee Rating

James Roacha takes good care of my car and ensures my car is washed thoroughly each time. Good, honest service adviser! James Roacha always gets me in quickly, the prices are great, and the waiting area is More

by planter.fears_0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Walter's Audi responded

Thank you so much for leaving James this positive review! We are glad to hear that James consistently takes great care of you and your automotive needs. We appreciate your continued business with us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 11, 2023

Dealership Rating
Employee Rating

Walter’s is always friendly and service is stellar. James Rocha was on point and kept me in the loop More

by teechr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacy Samuel

Oct 12, 2023

Walter's Audi responded

We are grateful for you leaving James this stunning review! We are glad to hear that James took great care of you and your automotive needs. We are thrilled to know that he kept you updated on your vehicle while it was being serviced. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 08, 2023

Dealership Rating
Employee Rating

James Rocha was professional, focused, helpful, and followed up on my questions and concerns with my car More

by kathryn.uhrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacy Samuel

Oct 09, 2023

Walter's Audi responded

Kathryn, We greatly appreciate you for leaving James this positive review! We are thrilled to hear that James took amazing care of you and your automotive needs. We are delighted to know that he followed up with you on your questions and concerns about your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

October 05, 2023

Dealership Rating
Employee Rating

James Rocha was a pleasure to work with. He was professional and had a vast knowledge of Audi vehicles. He made sure my car was throughly checked during the servicing and also provided me wi More

by melody1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Walter's Audi responded

Melody, Thank you very much for leaving James this great review. We are happy to hear that James took wonderful care of you and could provide you with thorough and efficient service. We are delighted to know that he provided you with a loaner vehicle while you waited for your vehicle to be service. Please drive safely and do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 14, 2023

Dealership Rating
Employee Rating

We have trusted this shop and service center. We have bought our audi a3 ertron and q4 etron there More

by ethanwan2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Walter's Audi responded

Thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are glad that our team could provide you with 5-star service. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if we may ever be of further assistance to you! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

September 01, 2023

Dealership Rating
Employee Rating

James Roacha is a true professional. He has great communication and excellent rapport with his customers. He is very attentive with my needs and has great follow up during the process More

by nc1chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Walter's Audi responded

Thank you for taking the time to leave James this excellent review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. He definitely is an asset to our team and he will be honored to hear of your kind words. We hope to see you again the next time your Audi Q5 is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

2
...

Dealership Inventory (198 Vehicles)

new 2025 Audi Q7 car, priced at $65,270
2025 Audi Q7
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Audi e-tron GT car, priced at $120,140
2024 Audi e-tron GT
new
Suzuka Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Audi Q8 car, priced at $83,375
2024 Audi Q8
new
Sakhir Gold Metallic exterior
Automatic
All-wheel Drive
used 2021 Audi Q8 car, priced at $70,800
2021 Audi Q8
used
Daytona Gray Pearl Effect exterior
Automatic
All-wheel Drive
used 2021 Audi A6 car, priced at $40,203
2021 Audi A6
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
used 2021 Audi Q5 car, priced at $27,000
2021 Audi Q5
used
Manhattan Gray Metallic exterior
Automatic
All-wheel Drive