James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker | Page 21

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7
400 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

11 yrs, 4 mos

4.7

400 Reviews

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400 Reviews of James Stecker

January 17, 2024

Dealership Rating
Employee Rating

I have a service plan for my 2023 GMC but they said they didn’t take it. I called the dealer I bought it from and they stated that all they had to do was call them and they would pay for the maintenance ser More

by leo81893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

December 04, 2023

Dealership Rating
Employee Rating

Knows the best way to approach and handle any problems that may arise with any service work. More

by RANDC377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

November 24, 2023

Dealership Rating
Employee Rating

Very professional and helpful! I've used this service for all of my work on the Enclave....always very pleased! More

by SENGLISH007
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Dec 07, 2023

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

November 23, 2023

Dealership Rating
Employee Rating

good service i would recommend this service center. It was easy to make an appointment. More

by Ltb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Jim Ellis Buick GMC Mall of GA responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 18, 2023

Dealership Rating
Employee Rating

The Jim Ellis dealership has always done it's best and beyond to deliver the best quality service available in the industry. More

by new2019gmc
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Nov 23, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

November 14, 2023

Dealership Rating
Employee Rating

Performed services as discussed and quoted. Completed earlier than expected which was a nice surprise. More

by susang48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2023

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us!

November 03, 2023

Dealership Rating
Employee Rating

James Stecker has always put in the effort to provide the best service possible. He follows up and returns phone calls. Jim Ellis is a solid dealership. With the problems I have had with my truck the sta More

by KIRKLAND238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

October 25, 2023

Dealership Rating
Employee Rating

James was awesome, professional, and had a great sense of humor throughout the process. He was responsive, respectful of the services desired/recommended, and it was a pleasure working with him. More

by DPUERNER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team!

October 23, 2023

Dealership Rating
Employee Rating

Took 3 hours to replace a battery. There was another Service Manager that whistled the whole 3 hours. It was terrible More

by Patrick.White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 27, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 17, 2023

Dealership Rating
Employee Rating

Fast and efficient service. Car completed as promised. I highly recommend Jim Ellis Buick GMC. More

by owenscalvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Christie Ledbetter, Nick Rose , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

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