"This was my first vehicle I bought brand new. Every other..."
This was my first vehicle I bought brand new. Every other vehicle I bought has been through a private seller and have been skeptical of going to a dealer. To say I had my guard up is 100% correct. But when dealing with the salesman James and his manager Chai, they were 100% upfront and honest and not pressuring. After signing all the paperwork and going home I compared all the options this vehicle has listed on the window sticker to Edmunds and other car review sites. It was after coming home that I realized not only were these guys fair but I actually got a pretty great deal. Not only does this team price fairly, they really helped me understand which trim level I needed to get the bells and whistles I wanted and not anything else. These guys earned these five stars and also a future long time customer, when my wife's car is ready to be replaced we will be visiting James and Chai at Phill Long Ford again.